Project & User Engagement Coordinator, TerraMatch

Job Summary:
In this role, you will manage day-to-day operations of the platform and assist the TerraMatch assistant manager with user outreach, research, and communications to keep the platform running smoothly.

Your responsibilities will include supporting the vetting process for users and project submissions, developing processes and training materials for WRI admin and users, replying to user feedback through the platform and managing engagement through the TerraMatch inbox, conducting research on different topics that help inform the continued improvement of the platform, assisting with user and donor outreach, and coordinating with the restoration communications team on communication materials.

You will have the opportunity to work on the Global Restoration Initiative’s new flagship platform and improve the efficiency of a rapidly evolving sector that will play a major role in addressing the global climate crisis and local land use challenges. As the User Engagement Coordinator, you will build critical project management skills while also learn the intricacies of operating and developing a global technological platform.

This position is remote due to Covid-19, but you will be based in Washington, DC once restrictions have lifted.

Job Responsibilities:
Platform support, coordination, and administration (45%)

• Manage the TerraMatch email inbox, responding to user questions and feedback, coordinating with the TerraMatch assistant manager when needed Review and vet user applications
• Review project pitch submissions in coordination with the TerraMatch assistant manager
• Regularly coordinate with other restoration teams both in the Global office (Initiative 20×20, AFR100, Land Accelerator, Monitoring) and in WRI’s International Offices to collect local input and feedback

Partnership engagement (35%)

• Assist the TerraMatch assistant manager with funder conversations
• Maintain relationships with project developers and funders
• Collaborate with funders to provide guidance on project investment
• Support targeted partnership outreach in critical global regions
• Help manage relationships with partners

Research, communications, and platform growth (20%):

• Conduct research on different topics that help advance the improvement of the platform and user engagement
• Aid in the development of different communications and user materials such as FAQs, infographics, slide decks, and user guides
• In coordination with the TerraMatch assistant manager, share findings and tell important stories by contributing to a range of communications materials such as written articles, interactive story maps, and other media

Job Qualifications:

• Bachelor’s degree in natural resource management, climate policy, or environment related fields
• Minimum of 1 year of relevant professional experience 
• Fluency or working proficiency in French
• Background or understanding of landscape restoration or sustainable land management issues a plus
• Ability to manage a complex workload remotely and meet deadlines
• Excellent organizational skills Strong written and oral communications skills Strong research and analytical skills
• Demonstrated ability to work effectively in a fast-paced environment, both independently and as part of a team
• Flexible, highly responsible, and self-motivated
• Ability to think creatively about systems and processes
• Interest in and commitment to environmental and international development issues
• US work authorization is required for this position. WRI cannot provide visa sponsorship for this role.

Potential Salary:
$46,000 – $60,000. Salary is commensurate with experience and other compensable factors.

How to Apply:
Candidates should submit a resume and cover letter. Applicants must apply through the WRI Careers portal to be considered.

Program Overview:
TerraMatch is an online marketplace for the forest and landscape restoration sector. It was launched in 2020 to address the tremendous interest from corporations who are looking to invest in quality restoration projects but do not know where to find them. To date, there are over 400 organizations running restoration projects on the platform. TerraMatch has helped match over $6M with projects around the world and is supporting large corporate restoration initiatives such as the Priceless Planet Coalition. New project monitoring and reporting features are currently in development and will be available later this year. WRI’s Global Restoration Initiative, under which TerraMatch operates, aims to catalyze a movement to restore vitality to degraded lands. These degraded lands can be restored into healthy mosaics of sustainable agriculture, agroforestry landscapes (or mixed-forest agriculture), and restored forest ecosystems generating economic, ecological, and social benefits to people and planet. Our strategy to accelerate restoration action has three components: Knowledge: quantify benefits and conduct analyses that frames conversations on the progress of restoration around the globe. We aim to be the source of high-quality data, analyses and stories on forest and landscape restoration. Capacity: build restoration entrepreneurs’ skills through the Land

Accelerator program and address gaps in policy incentives that impede large scale restoration. We support early adopters (e.g. businesses, policy makers, government agencies) to achieve more, faster through immersive accelerators and mentorship. Connection: connect people and create value through regional networks, finance and peer-to-peer learning. The Initiative 20×20 and AFR100 are country-led regional efforts that bring together high-level ministers, civil society organizations, experts and investors with one vision: bring millions of hectares of deforested and degraded landscapes into restoration. TerraMatch is a platform that connects people who grow trees with funders. And, peer-to-peer learning unites 10 landscapes from WRI Brasil, WRI Mexico, WRI India, WRI Indonesia, and WRI Africa to exchange on integrated landscape

WRI Overview:
World Resources Institute (WRI) is an independent, nonprofit global research organization that turns big ideas into action at the nexus of environment, economic opportunity, and human well-being. We are working to address seven critical challenges that the world must overcome this decade in order to secure a sustainable future for people and the planet: climate change, energy, food, forests, water, sustainable cities, and the ocean.

We are passionate. We value our diversity of interests, skills and backgrounds. We have a flexible work environment. And we share a common goal to catalyze change that will improve the lives of people. Our shared ideals are at the core of our approach. They include: integrity, innovation, urgency, independence and respect.

The foundation of our work is delivering high-quality research, data, maps and analysis to solve the world’s greatest environment and international development challenges and improve people’s lives. We work with leaders in government, business, and civil society to drive ambitious action and create change on the ground. Equally important, we bring together partners to develop breakthrough ideas and scale-up solutions for far-reaching, enduring impact.

We have been growing rapidly: our staff has doubled in size over the past 5 years and our operating budget is now $150 million. Founded in 1982, WRI has a global staff of 1,000+ people with work spanning 60 countries. We have offices in Africa, Brazil, China, Europe, India, Indonesia, Mexico, and the United States as well as a growing presence in other countries and regions.  

WRI is committed to advancing gender and social equity for human well-being in our mission and applies this principle to our organizational and programmatic practices.