Psychosocial counselor

Psychosocial counselor / CARE international in Jordan

CARE International seeks a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. In Jordan, CARE will be recognized for its commitment to the humanitarian protection and empowerment of communities especially women and girls, where rights are secured, and human potential fulfilled for all.

CARE in Jordan leads humanitarian protection, economic empowerment, and civic engagement interventions for women and girls from poor and vulnerable communities in the fight to overcome poverty, gender based violence, and social injustice. We nurture accountability, leadership and political will internally and among our partners to achieve this mission.

CARE values equality, integrity, transformation, excellence, diversity, and respect for the dignity and worth of every human being, where we affirm the dignity, potential, and contribution of all; communities we work with, partners, donors, and staff.

CARE International established a presence in Jordan in 1948, created in the wake of the Palestinian refugee crisis. Over 70 years later, CARE has served the needs of the Palestinian, Iraqi, Somali, Sudanese, and now Syrian refugee communities.

CARE’s scope of work has evolved from emergency response to long-term development programming, now encompassing an Urban Refugee Protection Program, the Azraq Camp Program, and the Sustainable Development Program.

CARE International in Jordan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or disability.

CARE is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We will do everything possible to ensure that only those that are suitable to work within our values are recruited to work for us

CARE International in Jordan has a vacancy for the post of Psychosocial counselor:**

The purpose of the psychosocial counselor position is to effectively implement the assigned psychosocial projects component activities. He/she oversees the proper implementation of the assigned component of the program, in collaboration with other team members of the project. He/she is also responsible for assisting the project manager in project designing, planning, budget preparation, reporting and so on. He/she also establish and maintain good relations with partners such, beneficiary communities, community leaders, Community and other Organizations and ensure their mobilization to participate in CARE projects.

RESPONSIBILITIES AND TASKS:

Job Responsibility #1 Planning, monitoring and reporting:

• Support in the coasted annual work plan for the project component for which he or she is responsible with support from the project manager; reviews and revises this plan each month with the project manager;
• implement of the Psychosocial activities according to the work plan in line with donor and CARE requirements including proposing any necessary changes;

• Reports to the project manager on progress including contributing to donor reports.

• Ensures compliance with all donor requirements and regulations

• Together with the Project Manager, properly documents the achievements and lessons of the project activities and disseminates to partners. This includes registering assistance on beneficiary databases if applicable.

• Works as a team players providing relevant information assistance to colleagues and ensuring project components for which she or he is responsible are interlinked.

• Maintains all relevant project documents in electronic and paper files (reports, contracts, agreements, correspondence, meeting notes, training materials and so on)

• Implement Psychosocial activities such as basic psychosocial activities which include one off session that aim to raise the awareness of people in some issues for example GBV, CP, Coping mechanism …etc. The ability to do group counseling and develop community awareness campaign.

30% of Time

Job Responsibility # 2 Implementation of project activities

• Plans with project partners, beneficiaries and other relevant actors, the detailed project activities for which she or he is responsible;
• Creating awareness of the project among beneficiaries and partners and facilitates participation in all stages of the project cycle from problem identifying through implementation and management;
• Develops the necessary project documentation to implement project activities including developing terms of reference for outside experts and assignments (trainers, facilitators, evaluators, success stories and experts);
• Organizes as necessary project activities, events, workshops, training sessions, information materials, and presentations and so on. This includes logistical arrangements, organizing payments and report writing;
• Document all activities in a timely manner for narrative reports, statistical reports, name lists and photos.
• Implements all aspects of sub grant management in line with CARE procedures if the project requires. This includes; selection of grantees and writing up the necessary reports recording the selection process; facilitating a sub grant agreement with the procurement department of CARE; monitoring and reporting on the performance of the sub grant.
• Identifies skills gaps and provides training to project partners as required (e.g. project management, reporting, community mobilization and participation, gender mainstreaming, and so on)

30% of Time

Job Responsibility # 3 Ensuring community participation, promoting women’s empowerment and youth applying CARE standards:

• Makes sure that project activities are performed in line with CARE standards including key humanitarian standards as set out in the SPHERE and IASC guidelines.
• Ensures that gender considerations are taken into account at all stages of the project cycle from design through implementation to evaluation;

Ensures the participation of the community and partners in all stages of the project cycle

20% of Time

Job Responsibility # 4 Coordination, liaison and outreach with project partners and other interested organization:

• Maintains contacts and effective communication with key partners involved in the project (project partners, other NGOs and agencies, Government departments) including drafting correspondence and documentation for signature by the project manager and transmission to partners or donors.

• Ensures that summaries of meetings, seminars or workshops attended is written, well documented and shared with others;

• Report on all meetings and develop ways to involve lessons leant or disseminate information to CBO partners.

• Participates and if necessary organizes coordination between different donors, agencies and organizations to enhance the impact of CARE’s work through good coordination.

• Support other safe spaces in other governorate when needed.

10% of Time

Responsibility #5: Emergency Response / Staff Security

• Take a lead role in facilitating timely, quality administrative support function delivery in the time of emergency response
• Guides and supports management on staff security concerns.
• Ensure security operational guidelines well established for the CO and field offices following CARE USA Security Guidelines, and all staff are aware (in coordination with the CD).
• Promote a safe and secure work environment; foster a safety and security culture; and ensure consistent application of, and compliance with, CARE Jordan safety and security policies and procedures

5% of Time

Job Responsibility #5 Other duties and Responsibilities assigned by the supervisor.

5 % of Time

QUALIFICATIONS

1. Education / Training

Required:

• BA/BSc Degree in clinical Psychology, counseling, social work or equivalent combination of education and work experience

Desired:

• MA degree in clinical Psychology, counseling or equivalent combination of education and work experience

• Managerial Know How

Involves integrating and harmonizing requirements of diverse functions in operating, support, and administrative situations. It may be exercised through consultation as well as direct action; Management requires a combination of planning, organizing, controlling, and reviewing along with direct and indirect execution. Choose one of the following: Task; Minimal; Related; Diverse; Broad.

This position requires (Minimal) managerial know-how.

1. Experience Required:

Required:

• Minimum 3 years in psychosocial and humanitarian field and coordination related experience preferably from UN/INGOs sector

Desired:

• Actual grassroots experience, working with communities and CSOs.

• Skills Required

• Basic project management skills

• Excellent communication skills in dealing effectively with interlocutors

• Technical knowledge in psychosocial issues.

• Very good spoken and written English

• Firm belief in teamwork, gender equality and participatory approach and sustainable development.

Desired:

• Training and facilitation skills.

• Human relations skills

Consists of active practicing skills in the area of human relationships. In the work context Human Relations Skills include all capabilities that are needed to interact on a direct person-to-person basis, and through varied approaches build understanding of, acceptance of, or commitment to, courses of action that are important for the organization. These skills may be applied in relation to peers, subordinates or peers within the organization, or to people outside the organization. Human relations skills could be Basic, Important (Influencing) or Critical .

The Human Relations Skills for this position are designated as Basic.

COMPETENCIES

CARE Core Competencies:

• Respect – Behaving in a manner that reflects a true belief in and appreciation for the dignity and potential of all human beings. Gaining other people’s confidence and setting an environment of trust and openness.
• Integrity – Maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles inherent to CARE.
• Commitment to Service – this competency is woven throughout all aspects of the employee’s performance.
• Excellence – Setting high standards of performance for self and/or others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed; ensuring interactions and transactions are ethical and convey integrity.
• Diversity – Promoting, valuing, respecting and fully benefiting from each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or interests; creating and maintaining a work environment that promotes diversity.

Other desired Competencies:

• Respect
• Integrity
• Diversity
• Excellence
• building partnership,
• stress tolerance,
• problem solving,
• managing performance for success,
• communicating with impact,
• innovation,
• Planning and monitoring.

PROBLEM SOLVING

Thinking Environment: Standardized

Thinking Challenge: Patterned.

ACCOUNTABILITY

Is the answerability for actions and for their consequences. It is the measured effect of the job or position on end results. It has three dimensions in the following order of importance: Freedom to Act; Impact on End Results; and Magnitude**.**

A) Freedom to Act is the degree to which personal or procedural control and guidance for work (or lack thereof) exists. This is a function of the organizational framework, the personnel and policy direction, and the flows, processes, and systems that are established in the organization. Choose one of the following: Limited; Prescribed; Controlled; Standardized; Regulated; Clearly Directed; Generally Directed; Guided; or Strategically Guided. (See Guidelines for definitions).

• This position would be designated as Standardized

B) *Impact on End Results* considers the principal nature of the job’s influence on end results, which ranges from very direct control to very indirect support. Choose the Impact category that reflects the basic purpose of the job most clearly. Ancillary; Contributory; Shared; Primary .

• This position would be Contributory

C) *Magnitude*: Financial: What parts of CARE’s revenue and/or expenses are impacted by the job’s primary goals? Use current fiscal year amounts. e.g. project budget, fundraising or contract goal, budget managed or monitored, donations processed, purchases made, contracts negotiated/signed, benefits costs.

CONTACTS/KEY RELATIONSHIPS:

List the primary external and internal relationships, which the employee is expected to maintain. State the purpose of these interactions.

Position Title

Relationship Purpose

Internal:

Psychosocial Project Manager

Direct Report

External:

CBOs & Partners

WORKING CONDITIONS:

• Travel: This position will be based in Mafraq, Amman and may require travelling to CAREs’ Offices or Suppliers when there is a need.
• Safety and Security: CARE’s Safety and Security Officer is available for advice and guidance.

Please note that: this is a Maternity coverage for 6 months contract only/Mafraq then Amman