Receptionist at the Embassy of Canada in Khartoum, Sudan,

4343

Receptionist

12,632 USD per annum

Term/Indeterminate

This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Sudan.

Assistant

LE-04

Khartoum, Sudan

11-02-2021 at 23:59 UTC/GMT

Under the general supervision of the Management and Consular Services Officer, operates the central telephone switchboard and general email inbox serving all Mission programs. Provides support particularly to the Consular Program by responding to enquiries; by providing concise and accurate information to Consular Program visitors; by offering administrative support to the Consular Officer; by assisting in distributing passports and identifying local contacts as required. Directs specific queries to relevant programs within the mission; answers general enquiries on Canada in English and Arabic; directs outgoing mail for the mission; controls access to the Embassy, ensures that the reception lobby is in good order, and upholds the security policy. May provide general administrative support, as required, to the Management and Consular section, including such tasks as data entry, scanning, filing, and basic internet research; and performs other duties as required.

Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Education:
• Bachelor’s degree from a recognized university

Language:
• Fluency in English (oral and written)
• Fluency in Arabic (oral and written)

Experience:
• Recent experience* working in an office environment as a receptionist or administrative support.
• Recent experience* providing services directly to clients in person, electronically and by telephone
• Recent experience* in using computer software/database including Microsoft Office

* Recent experience is defined as a minimum of one (1) year within the last 5 years.

Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Knowledge:
• Knowledge of Microsoft Office (Word, Excel and Outlook)

Abilities/Competencies:
• Ability to multi-task in a fast-paced environment
• Client focus
• Problem solving
• Organizational skills
• Teamwork
• Attention to detail

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.
• Experience working with a diplomatic mission or international organization
• Fluency in French (oral and written)

• Working hours: 37.5 hours per week, Sunday to Thursday
• May be required to work overtime
• May be required to work outside normal working hours (i.e. evenings and weekends)

• Candidates must have a valid work authorization covering the entire employment period. If the employment is indeterminate, the work authorization should be permanent or itself lead to a permanent work authorization.
• Before an offer of employment can be made, candidates must provide a local address as proof of residence in the specific city, region or country so that if selected, it will appear on the offer letter.
• Obtain and maintain a reliability rating (security clearance) from the Government of Canada covering the entire employment period.

Open to internal and external applicants who are legal residents or citizens of Sudan, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the Embassy of Canada to Khartoum, Sudan does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

How to apply:
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: [email protected] prior to the closing date. Failure to so will result in the application being rejected.

Important Notes:
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Embassy of Canada in Khartoum, Sudan does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Embassy of Canada in Khartoum, Sudan which might arise in the 12 months following the completion of this recruitment process.