Research Officer (national position)

Hours: Full-time

Contract period: April 2022 (with a possibility of extension)
Location: Cox’s Bazar, Bangladesh

Reporting to: Head of Research and MEAL

Application deadline: April 27, 2021

We offer in addition to salary:

• an innovative work environment with a diverse and passionate team
• 20 days of annual leave and 10 days of floating holidays

Plus, during deployment for relocated candidates:

• location-specific hardship allowance
• accommodation
• a 3-month Rest & Recuperation cycle, including additional leave and travel

The Role

The Research Officer will be responsible for contributing to the evidence gathering, monitoring and evaluation (M&E) needs of the project. Working closely with TWB’s Head of Research and MEAL, the Research Officer will be tasked with investigating key language barriers contributing to communication challenges and monitoring and evaluating the impact of TWB’s role in the refugee response in Bangladesh. This role will involve the collection of data, field coordination, data analysis and packaging findings into a variety of formats for programmatic uses.

Main duties and responsibilities

Research

• Support the design and planning of field-based and remote research, including focus group discussions, key informant interviews and household surveys relating to language, communication, information and comprehension

• Support with the preparation of literature reviews, creation of research tools, data collection and analysis, and report writing

• Support with coordination of enumerators and other research staff for field and remote research activities

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Monitoring and evaluation (M&E)

• Collect, verify, and report on different data points (e.g. training, translation, resources, advocacy) with particular attention to indicator progress and reporting according to project and donor requirements.
• Organize and maintain files for all data, sources of verification and supporting documents as required by project and donors including attendance records, training surveys, photos, presentation files, handouts, etc.
• Collect and manage the training and advocacy tracker database including workshops, presentations, shadowing, etc.; confirm receipt of all staff submissions and data reports.
• Work closely with Lead Trainer to make sure all files are saved and properly filed in TWB Google Drive.
• Work with TWB staff to ensure all monitoring data is accurate, complete, and sent on time.
• Support TRC staff in basic M&E techniques and tools to ensure compliance.

Data analysis and visualization

• Respond to requests from TWB staff for data analysis, visualization, and monitoring data.
• Work closely with the Program Director to identify and produce data points, data analysis, and data visualization for donor reporting, special reports and other projects as needed.

Communications

• Keep project photo archive up to date by regularly uploading and labelling photos on Google Drive, and responding to internal requests for TWB photos.
• Keep project database of impact quotes for TWB up to date, and respond to organizational requests for quotes.
• Support the TWB Communications department by providing Bangladesh related inputs to highlight project achievements.

Please note that these responsibilities may change over time. The role will evolve along with the overall program as projects and activities develop to reflect the changing language needs of the affected population and implementing agencies.

Qualifications

• Experience and demonstrated skills in qualitative and quantitative research, data management, data entry, data quality control, data analysis and interpretation, and/or data visualization
• Experience in monitoring & evaluation and research ICT tools preferred
• Bachelor’s degree in Humanities, Social Sciences, or related field or equivalent standard of education. Master’s degree preferred.

• Excellent spoken and written communication skills in English, Bangla required

• Knowledge of Rohingya and/or Chittagonian a plus

• Experience or knowledge of non-profit organizations, especially development or humanitarian related, a plus

• Familiarity with the translation, language or content industries a plus

• Willingness to continually develop own professional capacity

• Ability to work independently, efficiently and reliably, to a high standard and to deadline
• Sensitivity to cross-cultural dynamics in the workplace and ability to work collaboratively with a diverse staff
• Psychological resilience, flexibility, and a good sense of humor
• Bangladesh nationality required

Background

Since 25 August 2017, more than 700,000 Rohingya refugees escaping violence in Myanmar have sought protection in Cox’s Bazar district, Bangladesh. Some 91 percent live in highly congested makeshift settlements and camps and face challenges accessing basic services, including food, water and education.This is the largest mass refugee movement in the region in decades. An unknown additional number remain stranded, internally displaced or on the move in different parts of the three northern townships of Rakhine.

TWB provides humanitarian partners working in the response with language expertise and services.

About Translators without Borders

Translators without Borders (TWB) envisions a world where knowledge knows no language barriers. The US-based non-profit provides people access to vital knowledge in their language by connecting non-profit organizations with a professional community of translators, building local language translation capacity, and raising awareness of language barriers. Originally founded in 1993 in France (as Traducteurs sans Frontières), TWB translates millions of words of life-saving and life-changing information a year.

Core Values

Translators without Borders employees and volunteers are made of people who believe passionately about the value of this work and take personal responsibility for achieving the mission. Translators without Borders’ mission and organizational spirit embody the core values established in its strategic framework:

• Excellence: As the leading voice for communicating humanitarian information in the right language, Translators without Borders is a leader in the translation industry and in the non-profit sector.
• Integrity: Translators without Borders believes that every person, whether it’s the people who we serve, our volunteers or our staff, has value, deserves respect and has inherent dignity.
• Empowerment: Translators without Borders believes in using language to empower people around the world to control their own development and destiny.
• Innovation: Translators without Borders recognizes and celebrates the power of innovation to address humanitarian and crisis issues around the world.
• Sustainability: Translators without Borders recognizes that meeting our mission necessitates establishment and maintenance of a solid financial and organizational infrastructure.
• Tolerance: Our staff and volunteers are highly knowledgeable and skilled; value each other, our partner and our recipients; create a supportive work environment; and, conduct themselves professionally at all times.

Translators without Borders is an equal-opportunity employer, committed to diversity and inclusion, and encourages qualified candidates of all genders and from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.

TWB may re-advertise the vacancy, cancel the recruitment, offer an appointment with a modified job description or for a different duration at its discretion.