Coursera is a leading online learning platform for higher education, where 77 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. Thousands of companies trust the company’s enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees and citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group.
Coursera is searching for a sharp, motivated Salesforce expert to join our team as a Project Lead/Senior Solution Architect to support our Salesforce orgs. You will partner with our business stakeholders on transformational processes in our areas of Sales, Service, Support and Marketing solutions spanning operational strategy, business process and implementation. In this role, you’ll collaborate with our team to establish the project vision and lead multidisciplinary project teams to deliver transformational projects.
Responsibilities:
- Implement Salesforce best practices amongst our Salesforce orgs
- Oversee current project and global Salesforce team initiatives
- Responsible for the successful project delivery
- Provide oversight and governance of Salesforce orgs
- Provide deep expertise in operational strategy, process and technology in the areas of Sales, Service or Marketing
- Develop and deliver best practices, delivery templates, and point-of-view papers
Basic Qualifications:
- 10+ years’ experience in Salesforce
- 5+ years’ technical understanding of cloud-based CRM solutions (Salesforce)
- Active Salesforce certifications or ability to achieve relevant certifications upon hire
- Exposure to Agile/Scrum and Waterfall methodologies
- Demonstrated ability at project delivery, including all aspects of program management and the software development life-cycle
Preferred Qualifications:
- Consulting background
- Prior experience in the education space (either as a parent, a student, teacher etc.)
- Expert communication skills (verbal and written)
- Skilled at managing multiple projects
- Excellent Mentoring and Leadership Skills
- College degree, or equivalent experience required
- A commitment to inclusion and diversity, and openness to new ideas and perspectives
If this opportunity interests you, you might like these courses on Coursera:
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].
Please review our CCPA Applicant Notice here.
Mountain View, CA; Remote in USA /
Engineering – Engineering /
Full-time Exempt
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