Senior Consular Officer – Sydney.

4267

Senior Consular Officer

AUD 98,110

Fixed term

This position is a Locally Engaged Staff (LES) specified term position with 8 months’ duration (approx. January 11, 2020 – September 10, 2021), subject to the Terms and Conditions of Employment for LES at the Consulate General of Canada in Sydney.

Officer

LE08

Consulate General of Canada in Sydney

07-12-2020 at 23:59 UTC/GMT

Under the general direction of the Consul (Management and Consular Services), the incumbent of this position implements consular policy and objectives to deliver consular services to members of the Canadian public within New South Wales, Queensland and the Northern Territory, Australia. Key duties include the following:

• Administers the consular assistance and emergency services programs for Canadians;
• Manages operations for delivery of the passport and citizenship programs;
• Administers and controls the legal and notary services program;
• Manages the consular cost recovery programs;
• Develops and maintains productive relationships with local authorities, organizations and other diplomatic missions;
• Supervises consular services staff.

Essential Qualifications:

Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Education:
• Successful completion of a bachelor’s level university degree from a recognized institution or an equivalent combination of education and work experience.

Language:
• Excellent communication skills both oral and written in English are required. French language ability would be an asset.

Experience:
• Relevant experience in the provision of client services in compliance with legislation and regulations
• Experience in supervising staff
• Experience in building and maintaining a network of professional external contacts for the purposes of advancing the interests of the organization
• Experience in developing and implementing standard operating procedures, processes, best practices and guidelines for a team.
• Experience dealing with people in crisis.

Rated Requirements:

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Knowledge:
• General knowledge of consular services;
• Proficiency with Microsoft Office software.

Competencies and Abilities:
• Strong verbal and written communication skills;
• Focused on quality and details;
• Strong interpersonal skills, able to work effectively in a team environment;
• Shows initiative;
• Able to identity and solve problems.

N/A

N/A

N/A

• Only Australian citizens, permanent residents or those holding a valid visa permitting them to work indefinitely in Australia will be eligible to apply.
• A valid “Reliability Status” security screening level is a requirement prior to appointment. This involves, among other things, criminal record checks, credit checks, and validation of qualifications. The Reliability Status must be maintained throughout the employment period.

This position is open to candidates who meet all of the conditions of employment and essential requirements stated below, and whose applications are received by the closing date and time. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

How to apply:

• Applications must be submitted by 23:59 (GMT+11) on 7 December, 2020, Sydney Time
• Applicants should send a résumé and covering letter in English or French which addresses each of the essential qualifications and any assets qualifications with specific and comprehensive information supporting each item. If you are not an Australian citizen or permanent resident, please include your VEVO/Visa Grant Notice attached to your résumé.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• We thank all applicants for their interest, but we will only contact those who pass the initial screening.

Other Information:

• Please note that the Government of Canada does not reimburse any travel costs to and from interview nor does it reimburse any relocation costs.
• Candidates who fail to confirm their attendance at our written exam and/or interview will be considered withdrawn from the process.
• Applicants are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language (English or French) in their application.
• If candidates need any special assistance in terms of attending exams or interviews, then please let us know at [email protected] during the application process.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Consulate General of Canada in Sydney which might arise in the 12 months following the completion of this recruitment process.