Service Provision Engineer

Please submit your application by 27/05/2021 11:59 (Prague time) 
The only means of submitting an application for this vacancy is through the Agency e-recruitment portal https://www.gsa.europa.eu/gsa/jobs-opportunities

ABOUT THE JOB:

The Agency is looking for a Service Provision Engineer who will be involved in the operations of the Galileo system, and in particular in the transition of the First Generation (G1G) to the Second Generation (G2G) System. He/she will be integrated in the Galileo Services Department and report to the Galileo Service Provision Manager. Such hierarchical reporting may change if necessary in line with the developments of the GSA and department’s organisation.

TASKS AND RESPONSIBILITIES: 

The jobholder will be entrusted with the following tasks and responsibilities:

• Contribute to the technical management of the Galileo operations contracts managed by the Agency, in the area of Operations (Ground and Space Segments) and Galileo Service Provision;
• Support the service provision in the transition between the G1G and of the G2G infrastructure, identifying the main operations/service drivers and constraints;
• Ensure continuity of the legacy services while guaranteeing smooth transition in operations products/tools/processes, which are mandatory to ensure a seamless service delivery;
• Analyse, define and implement the Galileo G1G to G2G transition exploitation concept;
• Represent the Agency in Project Reviews ensuring that the Agency’s needs and requirements (e.g. for improvements or modifications to the operational system) are properly implemented;
• Contribute to the operations coordination activities, such as follow-up of the performance of routine or special operations, follow up of operational validation activities in relation to Ground or Space Segment;
• Review the operations-related plans, procedures and reports, identifying and monitoring deviations and impact on other activities;
• Evaluate operations improvement proposals, providing an assessment of its impact on infrastructure, operations and service provision;
• Contribute to the strategic and operational planning processes;
• Prepare, review and assess changes to the operational contractual (and technical) baseline and the operations improvements proposals;
• Maintain an efficient and trusting relationship with project stakeholders, within the Agency and with the relevant subcontractors;
• Support the Galileo Service Provision Manager for any topics related to Galileo operations;
• Contribute to other tasks of the Galileo Services Department as necessary.

The position is located at the Agency’s headquarters in Prague (Czech Republic) and may imply travelling to other locations in Europe.

MINIMUM QUALIFICATION

The selection procedure is open to applicants who satisfy the following eligibility criteria, on the closing date for application:

• A level of education which corresponds to completed university studies attested by a diploma when the normal period of university education is four years or more

OR

• A level of education which corresponds to completed university studies attested by a diploma and at least one year of appropriate professional experience when the normal period of university education is three years
• In addition to the above, appropriate professional experience of at least six years after obtaining the required diploma
• Be a national of a Member State of the European Union
• Be entitled to his or her full rights as citizen
• Have fulfilled any obligations imposed by the applicable laws concerning military service
• Meet the character requirements for the duties involved
• Have a thorough knowledge of one of the languages of the European Union and a satisfactory knowledge of another language of the European Union to the extent necessary for the performance of his/her duties
• Be physically fit to perform the duties linked to the post.