Support Service Manager, Multiple positions

Functional Responsabilities

Operations management

• Management of the Operations/Support Services of the Office, HR Management, Finance, Procurement, Logistical, Administrative and ICT Services, effective, efficient and consistent support service provision to projects and all activities under the Office.

• Support the Country Manager in establishing the management targets. Monitor their achievement.

Project planning and coordination support

• Provide assistance and support to the project budget preparation, revisions and work planning, input on project engagements, advice on goal setting, targets and performance standards.

Procurement and logistics

• Supervise office procurement processes, lists of suitable contractors/suppliers, administer contracts, agreements/amendments.

Financial management

• Oversee Support Services finance unit.
• Preparation of the Office financial Plan and budgets, monitor expenditures, financial reports, supervise closure of accounts, financial services.

Human Resources Management

• Oversee the Support Services HR Unit
• Office complies with corporate HR policies and procedures.

Administration and Information Technology

• Manage the timely and efficient delivery of all administrative services.
• Maintenance, manages secure, reliable infrastructure environment for ICT.

Knowledge Management

• Knowledge building and sharing with regards to management and operations in the Office.
• Development of tools and platforms for operations and data management, ensuring information and knowledge sharing with colleagues, clients and partners.

****For a detailed description of the above please review the attached Terms of Reference* :

https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=20902#1

Education/ Experience/ Language requirements

Education

• Master’s Degree or equivalent preferably in Business Administration, Public Administration, Finance, Economics, HR or related field.
• A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.

Experience

• Based on academic degrees, a minimum of five (5) to seven (7) years of professional experience in operations management in a large international organisation, is required.
• Some experience in the UN system organisations, preferably in a developing country, is desirable.

Language requirements:

• Fluency in Spanish is required.
• Fluency in written and oral English required.
• Knowledge of another official UNOPS language is an asset.