Technical Coordinator (Workshops and Online Events), MENA

The technical coordinator’s main role will be to run Zoom webinar functions during TRF online training for journalists in the MENA region. This includes:

· Close coordination with trainers and event facilitators in preparatory phase

· Being the key point of contact between the training team, project management team and participants

· Translation of some training materials and feedback surveys, and uploading these onto a survey platform

· Sending out the course information and Zoom meeting details to all participants, and ensuring proper privacy/entry requirements are in place in accordance with TRF best practice

· Sending background materials, assignments, and pre/post training surveys to participants

· Organising the test-run Zoom call with participants the week before the training to ensure everyone is able to access it and has the appropriate bandwidth

· Assuming main technical control of live Zoom sessions, including:

o allowing them to control participants’ entry,

o creating breakout rooms, and facilitating networking sessions

o muting/unmuting participants

o recording public sessions

o note: coordinator would not be responsible for presentation of content

· Ensuring trainers and participants have access to all areas of the training portal, and troubleshooting any access issues that arise

· Uploading materials to the training portal Google Drive folders and communicate with participants on material sharing

· Sending course information, reminders and follow-up emails to participants

· Preparing and sending participant certificates

· Preparation of Zoom prep call slides – how to use certain functions; Zoom etiquette; important links, etc.

· Contributing to a detailed agenda, with who does what, when and how

· Using Jamboards, Google Sheets, Facebook for group activities

· Resending links, pdfs, docs via Zoom chat, in addition to uploading them in Google Drive

· Ensuring timekeeping with guest speakers

· Conducting a sound check with guest speakers

Requirements for the short-term contract:

· Time: must be online for approx. 4 hours per day, one day a week, for the training in the MENA region (10^th February – 7^th April). They should also be available the week prior to this (1^st – 5^th February) for 1-2 days of prep time.

· Language: Fluency in Arabic and English is essential

· Skills: highly experienced in managing webinar platforms (particularly Zoom)

· Preferably some background in online training or event coordination

· Must have a strong internet connection and access to desktop/laptop. Access from smartphones will not be possible.