Department for International Trade roles (DIT)
DIT
Main purpose of job:
The Enhanced International Support Services (EISS) programme is the UK Department for International Trade’s new trade support services programme, ensuring the delivery of a quality service to small and medium sized UK businesses looking to export overseas.
The EISS Market Adviser will help to grow the market for UK exports in Indonesia, driving long term increases in trade. They will ensure local delivery of service to UK companies with export enquiries, covering a cross-section of sectors, including providing credible advice to a range of companies, understanding their requirements, undertaking market research and managing the local Overseas Referral Network (ORN), a network of external partners and private sector service providers. The job holder will be based in Indonesia and have responsibility for supporting the Philippines and Brunei markets too.
Roles and responsibilities / what will the jobholder be expected to achieve?:
Account Management and Market Enquiry
- Support the EISS Senior Market Advisors to provide market entry advice to UK small and medium sized businesses looking to export to the Indonesian and Philippines markets, including identifying companies’ route to the market, assessing the market entry needs and options for making progress.
- Be the main point of contact for UK small and medium sized businesses looking to export to Brunei, providing advice on entering the market.
- Support the EISS Senior Market Advisors to seek out export opportunities and tenders, identify and build relationships with major local businesses and importers within Indonesian, Philippines and Brunei markets.
- Conduct research and keep up to date various ‘off the shelf’ local market information products, including overviews of key sectors of interest and ‘how to’ guides relating to core aspects of setting up operations in Indonesia, Philippines and Brunei.
- Ensure export account management processes are followed and businesses are linked in to the DIT International Trade Advisor Network.
- Join DIT Jakarta sector teams, EISS, Regional, and Devolved Administration teams’ UK facing promotional opportunities when they occur, and support visibility of market opportunities to SMEs.
Overseas Referral Network
- Identify and source potential ORN suppliers and monitor customer satisfaction.
- Work with the regional EISS Hub maintaining and increasing market intelligence, in order to promote dialogue with clients and build relationships with business in each region, including with a view to updating and expanding the ORN.
- Maintain knowledge and analysis of Indonesian, Philippines and Brunei markets and work closely with UK missions.
Learning and development opportunities:
The Enhanced International Support Services (EISS) Market Adviser will gain a broad range of trade and investment experience which he/she can use to further progress their career within DIT.
We are passionate about developing our staff and we have a comprehensive self-led programme to help our staff develop the skills they need.
This high-quality and consistent programme targets the key skills needed to deliver our strategic goals and bring higher-value trade & investment to the UK. It combines the relationship management and business development skills which are specific to trade & investment work with knowledge of our sectors and the UK offer and the core skills which underpin delivering for the UK Government.
This is a 1-year fixed-term position with possibility of renewal.
- At least 3 years’ experience in a customer facing and/or business development related job
- Strong stakeholder management skills, comfortable dealing with senior officials and business people
- Ability to work under pressure and to tight deadlines
- Working with regional and virtual teams
- Ability to adapt and work in a start-up environment
- Experience in market research & analysis and complete timely and accurate written information in English
- Strong skills in MS Word, Outlook, Excel, PowerPoint and Teams
- Ability to travel within Indonesia and the ASEAN region
Language requirements:
- Language: Fluent written and spoken Indonesian and English
- Experience of working with international companies
- Familiarity with the UK
Collaborating and Partnering, Achieving Commercial Outcomes, Managing a Quality Service, Delivering at Pace
13 December 2021
B3 (L)
Full-time, Fixed term, with possibility of renewal
39.5
Asia Pacific
Indonesia
Jakarta
British Embassy
1
IDR
IDR 14,287,617
14 February 2022
The British Embassy/Consulate offers a competitive remuneration package including:
- Annual leave entitlement of 25 days per year
- Medical benefit (medical insurance)
- Access to extensive learning and development opportunities
No accommodation or relocation expenses are payable in connection with this position.
Employment offers are subject to successful clearance of pre-employment checks. In relation to this, the successful candidate will need to arrange for his/her own Police Certificate.
The Embassy has an active L&D Committee which works hard to provide a comprehensive L&D offer. There are a wide range of options available for personal development including training courses, coaching and mentoring, job-shadowing, presentations and learning sets. Staff have access to a wide variety of online resources through the Diplomatic Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all the available opportunities. The job-holder will be required to take some specific training courses related to their role. All new staff undertake a workplace induction and there are a number of mandatory e-learning courses covering areas such as diversity, health and safety, and information management.
Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
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