View Vacancy – Regional HR Advisory Manager

The Americas overseas network is served by a Regional Human Resources Hub in Washington, covering 60 Posts in North, Central, and South America, the Caribbean and British Overseas Territories.

The Regional HR Advisory Manager is responsible for the operational delivery of key HR processes and provides support to locally employed staff working at the British Embassies, High Commissions and other Offices located in the region.

This role provides HR advisory services by exercising sensible judgment and discretion in the interpretation and application of regulations, procedures and policies. The Job Holder will be responsible for the processing and analysis of information, and ensuring that HR processes are globally consistent and locally appropriate. The role reports to the Deputy Head of HR, and works closely with counterparts from other global regions. It requires leading and managing high-level engagement with senior stakeholders and partners in the Region.

Roles and responsibilities:

• Lead the HR Advisory team;

• Engage with a wide network of external contacts to understand and keep up-to-date with workforce regulations and issues across the region;

• Liaise with colleagues and legal advisers in diplomatic missions to ensure Terms and Conditions of Service (TACOS) and local staff policies are consistent with local labour law and practices;

• Work with colleagues in the global HR network on projects involving the development of new HR policies. Actively contribute providing feedback and participating in policy discussions;

• Provide advice and share best practices on TACOS, grievance procedures, BHD, employee relations, performance management and other HR practices;

• Handle complex HR casework by providing expert advice to post management and guide decision making;

• Manage centralised HR Advisory database for country and network – ensure accurate collation and continuous updates of information;

• Oversee the HR enquiries operation including monthly reporting and analysis of key trends/issues, ensuring high standards of customer service are in alignment with regionalisation model and defined service level agreements (SLAs);

• Analyse management information, delivering analysis reports and conclusions (e.g. Headcount and Turnover reports);

• Supervise Prism HR Management activities;

• Lead delivery of regional HR processes (e.g. performance management communications, exit interviews, probation, fixed term processes) in alignment with Foreign Commonwealth and Development Office (FCDO) guidance and policies;

• Support and monitor appraisal/review cycles with Line Managers and Senior Management at posts;

• Ensure updates on the Regional Corporate Service Hub (RCSH) HR SharePoint.

• Language: fluent in English. Written and spoken;
• Minimum 3 years’ experience in a HR role, preferably in a HR generalist capacity. 
• Demonstrable experience with Human Resources Metrics;
• Experience in a shared service environment;
• Ability to adapt to a changing environment;
• Capacity to present solutions in an autonomous and efficient manner;
• Excellent collaboration and team management skills;
• Strong interpersonal skills, self-motivated and results driven;
• Leadership skills;
• Ability to foster healthy employee relations;
• Sensitivity in handing confidential issues;
• Excellent oral and written communication skills as well as organizational skills; 
• Knowledge of Microsoft Excel, SharePoint and Word and the ability to use these systems to produce reports, charts, graphs etc.

Under US State Department requirements, the UK Government in the US may only employ, as non-diplomatic staff, persons who are US citizens, US Permanent Residents or A visa holders with EAD cards*. If you hold a visa other than an A visa you are not currently eligible to work at our office. Please refer to our website for information on exceptions to this policy at www.gov.uk/government/world/usa. All selected candidates are subject to background checks and will require a security clearance prior to starting work. *A visas are acceptable at the Embassy and Consulates. The UK Mission to the UN (UKMIS) accepts G visas, and British Defence Staff (BDS) outposts accept A or NATO visas.