View Vacancy – SRR – Chancery Support Officer A2(L)

The British Embassy Riyadh has a vacancy for a Chancery Support Officer for a fixed-term contract for two (2) years.

The jobholder will provide administrative, secretarial and organisational support to the Political and Economic Teams in the Embassy including on project work, senior level visits, events, financial administration, and information management.

Duties and responsibilities:

• Visits support: Support official visits, including visa liaison and booking accommodation, flights, and transport for incoming visitors and Embassy staff travelling outside of Riyadh.
• Events support: Coordinate with the Residence and Events Manager to ensure receptions, meetings, and events are well-planned and delivered efficiently, including by designing and issuing invitations, and managing guest and RSVP lists. Play an active role on the Queen’s Birthday Party (QBP) planning committee.
• Budget management: Managing Chancery Teams’ budget records and producing quarterly updates for Corporate Services. Purchase of services and equipment for Chancery. Provide administrative support for Chancery project work, including managing suppliers, gathering and uploading information to ensure timely payment, and creating and closing purchase orders.
• Contact lists management: Keep Embassy contact lists up to date. Coordination of note verbales and follow ups with Government Relations Team.
• Information management: Manage filing system and archives. Support ad hoc information management tasks, including annual update of Crisis Management Plan.
• Logistical support: Administrative support for Chancery meetings, including to escort visitors to and from meetings and provide refreshments.
• Corporate: Take part and assist in duties for the wider Embassy, and actively participate in a corporate objective.

The above list is not exhaustive and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any other response to a crisis affecting UK citizens.

Key competencies required:

• Collaborating and Partnering – Creating and maintaining positive, professional and trusting working relationships with a wide range of people within and outside the organisation to help get business done. Working collaboratively, sharing information and building supportive, responsive relationships with colleagues and stakeholders whilst having the confidence to challenge assumptions.
• Leading and Communicating – Leading from the front and communicating with clarity, conviction, and enthusiasm. Establishing a strong direction and a persuasive future vision; managing and engaging with people with honesty and integrity, and upholding the reputation of the organisation.
• Making Effective Decisions – Being objective; using sound judgement, evidence, and knowledge to provide accurate, expert and professional advice and evaluating options before arriving at well-reasoned justifiable decisions. Creating evidence based strategies, evaluating options, impacts, risks and solutions; aiming to maximise return while minimising risk and balancing social, political, financial, economic and environmental considerations to provide sustainable outcomes.
• Delivering at Pace – Focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes. Working to agreed goals and activities and dealing with challenges in a responsive and constructive way, and providing the focus and energy to drive activities forward through others and encourage staff to perform effectively during challenging and changing times.

• Ability to multi-task and have good organisational skills. Ability to respond quickly and flexibly to meet multiple and changing priorities.
• Strong interpersonal skills, customer focus, and ability to deliver a quality service. Demonstrates courtesy and consideration in dealing with stakeholders.
• Resourcefulness in solving problems and demonstrates good judgement.
• Flexibility and ability to work as part of a team.
• Excellent interpersonal skills. Able to maintain a range of contacts to build effective working relationships, and work closely with senior staff and their contacts.
• Excellent communication skills in English, both verbal and written. Able to tailor approach to different audiences and express ideas and messages clearly and concisely.
• Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.