Foreign, Commonwealth and Development Office (Consular Roles)
Consular
The British Embassy in Tbilisi is part of a worldwide network, representing British political, economic and consular interests overseas. Currently, we are looking for a Vice Consul to deliver the consular strategy in Georgia by overseeing the provision of consular assistance and services to British nationals in Georgia; preparing for and responding to crises; contributing to the delivery of the regional consular business plan including supervision of staff in neighbouring posts; and contributing to the wider corporate goals of the Embassy.
Roles and Responsibilities:
- To lead day-to-day operations of the Consular Section in Georgia, including to implement change processes that deliver a more efficient service, be accountable for all financial and other consular assets, and ensure the Embassy is providing effectively all fee bearing services and frontline consular assistance to British nationals within the scope of the Consular strategy, in line with Consular guidance. Ensure the Embassy’s consular functions are prepared to respond to any consular emergency or crisis, including to identify and train non-consular staff to be ready to assist when needed; and maintain and test consular input to the Embassy’s Crisis Management Plan.
- Provide consular assistance to British nationals across Georgia, including hospital and prison visits; leading on sensitive assistance cases such as rape, child abduction and domestic abuse, performing vulnerability assessments; and ensuring the correct course of action is taken in each individual case in line with Consular guidance.
- Develop and maintain positive, professional and trusting working relationships with all external Consular stakeholders in Georgia to support the delivery of day-to-day consular assistance and crisis response; monitor trends in case work to identify outreach priorities and lead on all outreach initiatives.
- Plan and deliver consular preventative initiatives and communication campaigns, engaging with the Embassy’s communication team and feeding consular messages through Embassy social media channels where appropriate. Ensure all publicly available information on consular services in Georgia (eg on gov.uk) is accurate and up-to-date.
- Work with other teams across the region when needed.
- Full professional proficiency in English and Georgian, including excellent writing skills (written and spoken, minimum of C1 level for CEFR framework*);
- Good knowledge of Microsoft Office applications;
- Excellent communicator, strong outreach and networking skills;
- Excellent time management and organisational skills; the ability to work without close supervision;
- Willingness and ability to travel occasionally within the wider EECAD consular regional network and to work out of hours at short notice if required;
- Previous experience in a customer facing role and ability to respond to a wide range of customer needs;
- Resilience and resistance to trauma; ability to cope with the challenging nature of consular work.
- Professional background in social work and/ or providing support to others would be an advantage;
- Good general knowledge of the Georgian administrative system, including the justice system, laws and regulations, and social services;
- Experience of managing a budget;
- Experience of developing communications campaigns.
Changing and Improving, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace, Demonstrating Resilience
5 December 2021
B3 (L)
Full-time, Temporary
40 (Gross)
Europe, Eastern Europe & Central Asia
Georgia
Tbilisi
British Embassy
1
GEL
6,979
1 February 2022
This is a full-time, fixed-term position of 6 months to cover a maternity leave, 40 hours per week.
The gross monthly salary is 6,979 GEL (gross). Please note that staff members are responsible for paying any income tax and state pension contributions required by local law.
The successful candidate will be subject to a professional background check and security clearance.
Staff recruited locally by the British Embassy in Tbilisi is subject to local Terms and Conditions of Service.
All applicants should have the right to live and work in Georgia. The British Embassy does not sponsor applications for work permits.
Please be advised that Consular positions at the FCDO entail dealing with casework in situations that may involve death, detention, rape, assault, post-mortems, prison visits and highly distressed customers. Candidates should therefore have a high level of resilience to trauma.
Please note, Common European Framework of Reference for Languages: Learning, Teaching, Assessment indicates Level C1 as Mastery or proficiency Level which comprehends that a person can understand with ease virtually everything heard or read; can summarize information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation; can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations. For more information please click on the following link CEFR. Please bear in mind in case you are invited for an interview your languages skills are going to be assessed.
Please be advised that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”. We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
Please note FCDO does not pay for travel related expense incurred in interviews (including Security Check) or accept any financial risk, including cancelation or reschedule costs. The FCO will not meet the costs connected with relocation if offered a position.
To help us track our recruitment effort, please indicate on the application form /in your cover letter where (ngotenders.net) you saw this job posting.