View Vacancy – BK – HR Manager (HR, Protocol and Logistics), EO
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Foreign, Commonwealth and Development Office (Operations and Corporate Services)
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HR
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The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.
Main purpose of job:
Provide leadership and operational oversight across Human Resources, Payroll, Protocol and Logistics functions. The role is responsible for ensuring effective delivery of HR services, payroll administration, employee relations, protocol services and logistics coordination. Working closely with the Head of Corporate Services and Regional HR Hub, the jobholder will support workforce planning, compliance, and continuous improvement initiatives while managing a team and ensuring continuity across key operational functions.
Roles and responsibilities / what will the jobholder be expected to achieve?
Operational HR Functions
- Lead HR policy implementation and ensure compliance with FCDO guidance and local Thai labour law.
- Working closely with the Head of Corporate Services, provide HR-related advice to Post leadership and section leaders.
- Provide guidance on employee relations, conduct/disciplinary management, and performance management, ensuring that processes are aligned with the local law and FCDO policy.
- Support the design and implementation of Post HR strategy and workforce initiatives.
Payroll & Employee Benefits Administration
- Prepare, verify, and process monthly payroll for all staff, ensuring correct Application of allowances, deductions, overtime, and statutory contributions.
- Maintain accurate payroll records and administer monthly and annual reporting. Lead performance pay process.
- Administer employee benefits programmes, such as medical insurance and locally‑provided benefits schemes.
- Ensure accurate record‑keeping and secure management of payroll documentation.
- Respond to payroll queries and compliance, assurance, and audit requirements.
Recruitment & Onboarding
- Lead local recruitment processes in coordination with HR Hub.
- Provide support and guidance to hiring managers on drafting job specifications and coordinate required approvals; support selection panels (sifting, interview scheduling, and documentation); and coordinate onboarding and induction arrangements, ensuring a consistent experience for new starters.
Employee Engagement & Organisational Development
- Lead Post engagement strategy and wellbeing initiatives.
- Conduct learning needs analysis and support team development planning.
- Actively work with and contribute to the Post Learning & Development (L&D) Committee, supporting the planning and delivery of learning interventions, engagement activities, and capability‑building programmes.
- Manage recognition initiatives and engagement calendars.
Corporate Leadership & Management
- Line‑manage Corporate Services Officers across HR, administrative functions, Protocol, and Logistics.
- Oversee day‑to‑day delivery of HR.
- Represent Post with external stakeholders and regional hubs as required.
- Act as primary liaison for Band Reps.
Resources managed (Staff and expenditure)
- Line management of Corporate Services Officers HR and Protocol and Logistics Officer
- Oversight of payroll processes.
- Manage relationship with Honorary Legal Advisor
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- Strong understanding of HR policy, employee relations.
- Ability to provide senior HR advisory support to managers and Post Leadership.
- Experience managing payroll and benefits administration with high accuracy.
- Skilled in interpreting HR data, identifying risks, and implementing improvements.
- Strong organisational and workforce planning capability.
- Excellent communication and influencing skills across all staff levels.
- Demonstrated ability to lead and manage staff, ensuring high‑quality delivery.
- Strong coordination and planning skills across HR.
- High attention to detail for audit‑ready HR and payroll documentation.
- Ability to work under pressure, manage multiple priorities, and deliver at pace.
- At least 5 years’ experience working in HR and management.
Language requirements:
- Languages: English and Thai
- Level of language required: Proficient in English; Thai is desirable
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- Thai labour law experience is desirable.
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Delivering at Pace, Seeing the Big Picture
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9 September 2026
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Executive Officer (EO)
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Full-time, Permanent
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36
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Asia Pacific
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Thailand
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Bangkok
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British Embassy
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1
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THB
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74,490
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monthly
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26 October 2026
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The British Embassy offers a competitive remuneration package, including salary (will be abated for those not liable to tax), benefits, a leave entitlement, health insurance and comprehensive development programme based upon business need and individual staff requirements.
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Learning and development opportunities: The British Embassy Bangkok encourages all staff to develop their capabilities, through both formal training (courses) and informal (job-shadowing, coaching, on-the-job training etc.). Most of our formal L&D opportunities are drawn from FCDO resources. All staff are encouraged to share their skills and experience with colleagues, through informal training (‘lunch & learn’) or coaching/mentoring. All staff are eligible for 5 L&D days a year. |
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Working patterns: Monday – Thursday 08:00 – 16:30, Friday 08:00 – 13:00 We are currently operating a hybrid working pattern with at least 60% of the time being spent in the office depending on operational needs. The Embassy has a smarter working policy and is committed to offering flexible working patterns balanced with the operational requirements of the role. In crisis/emergency situations you may need to work as required to support the Embassy response, sometimes on a shift pattern, which may result in unsociable hours and/or weekend working. As an inclusive employer we are happy to discuss alternative working patterns at interview or at the point of any job offer. |
Other information:
Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are locally recruited by the British Embassy are subject to Terms and Conditions of Service according to local employment law.
No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.
Employees who are not liable to pay local income tac on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
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Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline”.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.
Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.
Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
To ensure a successful application, it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles: Civil Service behaviours which provides detailed guidance on how the behaviours are defined.
Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
Please note that it is likely that any non-Thai national who is successful in securing a role within the Embassy will need to leave the country and re-enter with a specific type of visa if currently living in Thailand or will need to apply for a visa before travelling here if currently based outside of Thailand. Whilst the Embassy can support you with this process, the costs involved will need to be met by the candidate.
Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are recruited by the British Embassy are subject to Terms and Conditions of Service according to local employment law.
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
The British Embassy offers a competitive compensation package including a guaranteed 13th month pay, 20 days paid annual leave (calculated on a pro-rata basis if you join after 1 January), extensive medical insurance and access to a guaranteed 5 days of learning opportunities a year.
The British Embassy Bangkok promotes the following values:
- Collaboration
We support each other and are inclusive
We work closely with others to deliver
- Empowerment
We are innovative and adaptive
We achieve a healthy work-life balance, taking advantage of hybrid working
- Expertise
We build on and champion our diverse skills and expertise
We draw on data, technology and evidence
- Respect
We build trust and value differences
We invite and appreciate other perspectives
- Impact
We take a strategic approach
We prioritise and are all clear on expectations
To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.
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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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