Job Description

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Overview

Are you seeking a customer service position with impact? Are you passionate about the Gospel spreading to the ends of the earth? Samaritan’s Purse is searching for an Associate Receptionist. The person well suited for this role will have a strong heart for hospitality and be at ease speaking with the public on the phone and in person. You will serve in a vital role representing and supporting the ministry by connecting outside parties to those serving within the ministry. If this position sounds right for you, please apply!

A day in the life of an Associate Receptionist 

At Samaritan’s Purse, the Gospel really is the center of all we do!  We start each day with a time of devotions and prayer.  We hear from members of our staff, both from IHQ and our global offices, as well a special guest speakers who encourage us in God’s word.  We then join together to prayer for one another, as well as praying for staff and volunteers who serve around the globe.  We get paid to start each day this way! 

Check out why people love serving with Samaritan’s Purse: https://bit.ly/2F8Nom5

Job Duties

• Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
• Answers phones, proactively interacting with donors in a warm, professional and positive manner, fielding general Samaritan’s Purse questions, and taking requests for information.  Determines caller needs and routes calls to appropriate person or department.
• Maintains a current working knowledge of Samaritan’s Purse history and mission, and demonstrates the ability to communicate clearly and positively to the public.
• Monitors the answering machine each morning for calls received after hours and during weekends, as requested.  Disperses messages as appropriate.
• Assists with administrative and/or correspondent duties as required. These may include but are not limited to the review and editing of the training manual and procedures, the developing of schedules, maintenance of the Switchboard work calendar, and arranging of on-call staff work assignments.
• Follows policies and procedures of Samaritan’s Purse as set forth in the Policy Manual.

Qualifications & Experience

• A personal, vibrant relationship with Jesus Christ and desire to continue being an active, consisteent witness for Him.
• Associate’s degree (A.A.) or equivalent from two-year college or technical school; and six months to one year related experience and/or training; or equivalent combination of education and experience.
• Strong customer service and communication skills.
• Ability to write routine reports and correspondence.
• Social perceptiveness, understanding of others.
• Eye for details.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Job Location: North Wilkesboro, NC

Type: Associate, Temporary 12 weeks

Samaritan’s Purse Mission Statement:

Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan’s Purse Statement of Faith:

* We believe the Bible to be the inspired, the only infallible, authoritative Word of God.  (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons:  Father, Son, and Holy Spirit.   (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.   (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.   (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.  (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ.   (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other.  God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.  For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female.   (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.   (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.   (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)