Business Process Analyst (Operation Christmas Child)

Job Description

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Overview

Are you an IT Project Manager who loves data analysis and user testing with a heart for training others and customer service? Is God calling you to use those skills to help send the gospel to children and families around the world? Operation Christmas Child (OCC), a ministry of Samaritan’s Purse, is searching for a Business Process Analyst to serve at our IHQ in Boone, NC. Come join an amazing team and help be a part of advancing God’s Kingdom to the nations!

A day in the life of a Business Process Analyst:

At Samaritan’s Purse, the Gospel really is the center of all we do!  We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe. 

In the role of Business Process Analyst, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him
• Manage the development, implementation, and advancement of data analysis software (Tableau) for the purpose of monitoring, reporting, and measuring the effectiveness of key ministry initiatives across all departments of Operation Christmas Child
• Assist the Business Process Manager in conducting a variety of application testing as needed, such as functional, system, regression, and acceptance (end to end) testing methods for OCC Programs
• Liaise with the Information Technology Department to capture data generated through various processes throughout the ministry
• Manage the documentation, training and testing of OCC Hardware for Processing Season
• Prepare all data for use by OCC and associated ministry support areas
• Provide technical support for OCC Events and Processing Season
• Serve as trainer for OCC Domestic or other staff on the utilization and interpretation of Tableau dashboard reports
• All other duties as assigned

Check out why people love serving with Samaritan’s Purse: https://bit.ly/2F8Nom5

Qualifications:

• Demonstrated experience in Tableau and data systems
• Experienced in core data management principles and practices
• Proven data and statistical analysis ability
• General knowledge of end to end/user testing
• Proven ability to train and coach staff in business processes
• Strong communicator and presenter; customer service skills
• Highly effective project manager
• Flexible attitude and works well in a team environment
• MySQL knowledge (preferred)

Education & Experience:

Bachelor’s degree in IT, Data Management or closely related discipline. Three (3) to five (5) years’ related experience and/or training; or equivalent combination of education and experience in Information Technology or Data Management. Twelve (12) credit hours of college level Biblical studies strongly preferred.

Job Location: Boone, NC (no remote option)

Type:  Full-time

Language Requirement: Fluency in English

Travel Expectations: Domestic and international travel of approximately 25 days annually

Benefits:

• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Term Life Insurance
• 401 (k) retirement savings plan
• 10 paid holidays
• 12 vacation days
• 10 sick/personal days

Samaritan’s Purse Mission Statement:

Samaritan’s Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan’s Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God’s love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

 Samaritan’s Purse Statement of Faith:

* We believe the Bible to be the inspired, the only infallible, authoritative Word of God.  (1 Thessalonians 2:13; 2 Timothy 3:15-17)

* We believe that there is one God, eternally existent in three persons:  Father, Son, and Holy Spirit.   (Matthew 28:19; John 10:30; Ephesians 4:4-6)

* We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.   (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)

* We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)

* We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life.   (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10)

* We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment.  (1 Corinthians 15:51-57; Revelation 20:11-15)

* We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23)

* We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ.   (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)

* We believe God’s plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other.  God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society.  For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female.   (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)

* We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism.   (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)

* We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen.   (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)