Digital Cash Assistance Coordinator

Position Title: Digital Cash Assistance Coordinator

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Start Date: March 2021

Location/Status: Full Time in Les Cayes, Haiti

Contract Length: 7 months from start date

Reports to: Economy Program Manager

Supervises: N/A

Mission Statement: To improve the quality of life for the Haitian people, particularly children.

Vision: Our vision for Haiti: Joyful children, healthy families, thriving communities, and the resources to make it so.

Brief Organizational Summary: Hope for Haiti is an innovative and creative international development organization that has been working in Haiti for 32 years. The organization partners with private donors to create community-based sustainable change through a grassroots and strategic holistic approach. Hope for Haiti is an action-oriented and fast-paced organization that believes in partnership solutions to poverty alleviation. Hope for Haiti’s vision for the future is one of the strategic growth in creating healthy, sustainable communities. Hope for Haiti has a distinguished and well-established Board of Directors that provides the organization with strong governance, oversight, and strategic direction. Building upon the organization’s proven track record of success, Hope for Haiti stays true to its mission and founding principles while offering a dynamic and supportive work environment. For more information about Hope for Haiti, please visit www.hopeforhaiti.com.

Scope of Work: The Digital Cash Assistance (DCA) Coordinator will work to provide relief to the most vulnerable populations in Les Cayes to gain access to basic household needs. Supervised by the Economy Program Manager, the DCA Coordinator will also work closely with the Public Health Coordinator and other nutrition field staff to oversee the household selection, vendor selection and day-to-day implementation of the digital cash assistance programming. The DCA Coordinator is expected to travel to the field frequently for higher level decision making, particularly during the often challenging stages of identification of beneficiaries who fit the vulnerability index, vendor selection, community sensitization, and dispute resolution.

This DCA program will leverage a decentralized account system in which the money being transferred is truly controlled by whichever account holds the money. This system is called blockchain technology, and it is particularly useful at automating trust between transacting parties, given that it can be completely tamper-proof, and radically transparent.

The main objective of the DCA Coordinator is to ensure the development, implementation, monitoring and evaluation of digital cash assistance programming activities, specifically unconditional digital cash grants. The position will consolidate information about what families used their cash to purchase and how it contributed to their wellbeing status.

Major Responsibilities:

Project Coordination

• Apply technical knowledge and skills to implement community delivery of digital cash based program

• Coordinate and monitor project timelines while effectively communicating project needs and related information as required

• Participate in the process of identifying beneficiary and vendor communities

• Ensure appropriate community messages are transferred to the beneficiaries, vendors, and other key actors

• Compile and submit regular project reports and updates

• Manage project-related paperwork by ensuring all necessary materials are current, properly filed, and stored

• Work with project team for training events, data collection, mapping, and data reporting

Training and Implementation, Technical Assistance

• Monitor grant-implementation, the setting of targets, and the achievement of results

• Provide strategic and technical support in monitoring and evaluation, results reporting, data utilization for program decision-making and knowledge management

• Write reports, analyzing findings, and provide recommendations as required

• Develop one or more trainings for digital cash transfer program

• Ensure training/re-orientation for vendors and beneficiaries

• Evaluate potential problems and technical hitches and develop solutions

• Troubleshooting assistance for 20+ vendors, and 150+ beneficiaries

Other Duties

• Attend staff meetings and trainings as required

• Perform special projects and other duties as assigned

EDUCATION / EXPERIENCE

• Previous Cash Transfer program management experience required

• Fluency in English and Haitian Creole or French, spoken and written, is required;

• BA Degree in Business Administration, Accounting, International Development, or a related field preferred

• Operational experience in implementing cash transfer programmes, in particular in establishing and overseeing cash delivery mechanisms involving external finance service providers.

• 3+ years project management and coordination experience – managing work plans, timelines, and deliverables

• Experience in using internal controls systems to support cash assistance program delivery in the areas of financial management, logistics, and security and programme delivery.

• Demonstrable understanding of M&E and beneficiary accountability

• Excellent planning, management and coordination skills, with the ability to organise a substantial workload comprised of complex, diverse tasks and responsibilities

• Experience with data tracking and reporting using Excel and/or other project management tools

• Experience developing trainings for adult learners on adopting new web-based technologies and systems, especially with an audience that has a range of comfort with technology

• Good communicator with strong organizational, time management, research and analytical skills;

• Excellent interpersonal, cultural and diplomatic skills;

• Technical expertise in education, infrastructure, health, and protection would be advantageous;

• Strong computer skills: must be competent in the use of Windows MS office, Google Gmail tools and Salesforce, Adobe, Asana and other design tools;

• Good attention to detail;

• The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances;

• Experience or knowledge of working and living in relevant regions/contexts.

PERSONAL CHARACTERISTICS THAT ALIGN WITH CORE VALUES

Resiliency

• Ability to respond appropriately and sensitively to cultural differences as they arise among the organization’s service population

• Flexible, adaptable, patient and accepting of the fact that Hope for Haiti and its activities are constantly evolving in line with its resources and goals.

• Ability to adapt to and make level-headed decisions in stressful situations

• High energy and strong physical condition, including but not limited to the ability to hike distances over 5 kilometers and lift at least 30 lbs over the shoulders

Empower

• Ability to conduct and participate in staff meetings and strategic planning professionally and to represent Hope for Haiti’s mission to team members and colleagues

Accountable

• Excellent organizational skills and ability to prioritize assigned tasks.

• Personal commitment to the mission and vision of Hope for Haiti and a desire to help the most vulnerable population

• Maintains the highest level of confidentiality with sensitive information

Collaboration

• Ability to effectively work with a team

• Ability to resolve interpersonal conflict while preserving a team-oriented outlook

Hope

• A shared belief that there is always a pathway to improvement despite the challenges that lie ahead.

• Positive outlook and ability to work through difficult situations knowing that it’s possible to achieve desired outcomes.

COMPENSATION & BENEFITS

This is a full-time position based in Les Cayes, Haiti. Compensation is based on Hope for Haiti’s Compensation Scale.

Hope for Haiti is an Equal Opportunity Employer – Hope for Haiti considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status,

veteran status, or disability.

Thank you for your interest in Hope for Haiti!

To learn more about us please visit www.hopeforhaiti.com**