Program Coordinator

Earthwatch Institute

Position description

For almost 50 years, Earthwatch has connected people from around the planet with world-class scientists to help change environmental policies, achieve critical conservation goals, and produce groundbreaking findings.  We support real objective scientific fieldwork while connecting people to the environment in a personal and often profound way. Our participants contribute directly to urgent global environmental issues and have the adventure of a lifetime in the process.

Each and every staff member genuinely believes in our mission. The work we do isn’t just a job; it’s about ensuring a brighter future for our planet. We are passionate, committed to excellence, and supportive of one another—and we love science! Plus, we occasionally get to go out into the field to collect data and be a part of cutting edge hands-on field science.

POSITION SUMMARY

Earthwatch is seeking an organized and adaptable Program Coordinator responsible for supporting in the creation and delivery of citizen science programs. Coordinator are responsible for preparing participants and coordinating logistics for programs as well as stewarding scientists and partners. These programs range from 1 day domestic events up to 2 week expeditions in various countries around the world.

The successful candidate will possess exemplary customer service and communication skills. The role requires creativity and flexibility in an often fast paced environment. They will work closely with a team of Program Managers, Coordinators, and international programmatic partners to deliver on the Earthwatch mission.

RESPONSIBILITIES

• Field incoming phone calls from general inquiries, potential and current participants during set business hours
• Collect and screen participant forms and other materials as appropriate
• Conduct outreach and run applications for grant-funded programs
• Coordinate events logistics (food, venue, transport arrangements, webinars etc.)
• Work across departments to resolve participant requests and questions
• Assist Program Managers with stewardship of scientists, funders, and partner organizations
• Collect and distribute materials to and from partners (research contracts, risk management documents etc.)
• Support the creation and dissemination of key program materials (project briefing, flyers, emails, website, etc.)
• Maintain program and participant data in CRM database
• Embrace other program delivery and performance roles, as needed

Qualifications

• Bachelor’s degree or equivalent life experience; and at least 1 year of work experience preferably in the non-profit sector, environment, education, sustainability, field research or customer service or any combination of education or lived or related experiences
• Exceptional organizational skills, attention to detail and accountability<
• Ability to create and maintain positive relationships with program participants, members of the general public, and staff of varied cultural backgrounds
• Experience with balancing multiple priorities and working independently to meet deadline
• Experience with facilitating and developing curriculum for experiential learning programs is a plus
• Spanish language proficiency is a plus

SALARY GRADE

$36,565—$42,745

Application instructions