Account Executive - Universities (North India)

Program Success Manager – EMEA

Coursera is a leading online learning platform for higher education, where 77 million learners from around the world come to learn skills of the future. More than 200 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. Thousands of companies trust the company’s enterprise platform Coursera for Business to transform their talent. Coursera for Government equips government employees and citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group.
Coursera is on a mission to bring world-class education to everyone, everywhere. In seven years we’ve brought over 3,000 courses to millions of learners worldwide, and we’re just getting started.
Our Degrees team supports Coursera’s mission by making our for-credit credentials from elite institutions available in a flexible and affordable way for a global audience.
Coursera is looking for a program manager to assist in the launch and manage new degree programs. You will be a natural leader and fantastic communicator who thrives on solving complex problems, creating processes, and launching highly successful programs. We are looking for a proven leader, with strong team-building, interpersonal, and creative instincts, and the ability to navigate the fast-paced ambiguity of a startup environment.

Responsibilities: Your diverse responsibilities will include the following:

    • Strategize on innovative methods to help our partner universities reach their program goals
    • Align a broad set of cross-functional teams (Product, Design, Marketing, Engineering, Business, Legal, etc.) to ensure your degree programs are successful – from recruiting the best applicants to building high quality courses to providing a best-in-class student experience 
    • Deepen the relationship with key partner stakeholders
    • Manage the operations and implementation associated with degree or MasterTrack™ programs, resolving issues as needed to ensure an exceptional student experience
    • Analyze data to build compelling business cases for resource investment either from Coursera or our partners to make our degrees more successful
    • Collaborate with cross-functional teams to execute and manage programs, resources, and outreach channels

Basic Qualifications:

    • 4+ years experience managing relationships with partners or clients
    • Executive presence and comfort moving between stakeholders and operational execution rapidly to enable different audiences with excellent written and verbal communication skills
    • A cross-functional team leader, demonstrated passion for building products or programs that meet the needs of students and universities 
    • A passion for our mission, and achieving ambitious goals to bring high-quality educational experience to learners around the world

Preferred Qualifications:

    • Exceptional analytical, strategic, and problem-solving skills
    • Level-headed temperament; ability to make quick judgments and defend decisions
If this opportunity interests you, you might like these courses on Coursera:
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected]
Please review our GDPR Recruitment Notice here.

London, England /
Services – Degree Program Management /
Full-time Exempt

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