Senior Operations Manager, Ghana

FHI 360 is a global development organization with a rigorous, evidence-based approach to human development. Our professional staff includes experts in health, nutrition, education, economic development, civil society, environment and research. FHI 360 operates from 60 offices with 4,800 staff in the U.S. and around the world. Our commitment to partnerships at every level and our multidisciplinary approach enable us to have a lasting impact on the individuals, communities and countries we serve–improving lives for millions.

We are currently seeking qualified candidates for the position of Senior Operations Manager for an upcoming WB-funded opportunity: Ghana Accountability for Learning Outcomes Project (GALOP). This position will be based in Ghana – in the field offices of the project’s target states – and is contingent upon award.

Program Description:

The Ghana Accountability for Learning Outcomes Project (GALOP) is a five-year activity aiming to improve the quality of education in low performing basic education schools and strengthen education sector equity and accountability. The project aims to (1) improve learning outcomes for out-of-school-children and P1-P4 students; (2) build sustainable capacity in schools; (3) inform which interventions are most effective in the Ghanaian context; and (4) build the ecosystem for outcomes-based funding in Ghana.

Position Description:

The Senior Operations Manager works closely with the Program Management Team, which may include (but may not be limited to), the Team Lead and Deputy Team Lead, Senior Operational Manager (including Finance), and Senior M&E lead. The Management Team is responsible for developing and managing the workplan; developing the interventions in collaboration with relevant stakeholders in the regions/districts; managing and ensuring technical delivery; managing and ensuring appropriate monitoring and reporting and feedback loops into the program; responsible for managing relationships in the different districts and or school communities; ensuring appropriate communications and knowledge management both internally within the project and with external stakeholders. This position is contingent upon receipt of donor funding and will be based in Ghana.

Responsibilities:

The Senior Operations Manager is responsible for overall contract and budget management, management of risks including fiduciary risks; management of subs; ensuring that the results of monitoring and lesson learning feed into program implementation; procurement,
logistical and administrative oversight; overall management of relationships with other Ministry of Education (MOE) programs and key external partners including MOE. S/he must have experience with management and/or administration for international development projects of comparable
size and complexity to LEARN, and including experience managing sub-contracts.

Qualifications:

• Master’s degree (preferred) in Accounting, Finance, Business Administration, social sciences, or related field;
• Minimum of 12 years of progressively responsible operational and financial management experience in support of large-scale international development programs;
• Experience with service provider contracts;
• Clear understanding of appropriate policies and procedures with regards to procurement processes, operation systems, and HR management;
• Strong consultative and negotiation skills;
• Ability to build positive working relationships with local communities, government officials, and donor representatives;
• Ability to analyze and establish effective and supportive cross-program coordination, organizational procedures, and management systems;
• Excellent analytical, numerical, and problem-solving skills;
• Preferred experience in the education sector in Ghana or the region;
• Must have demonstrated ability to work in complex environments, work across different cultures, and manage diverse teams to deliver impact within agreed timelines;
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision; and
• Excellent written and oral communication skills in English are required.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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About Us

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication and social marketing — creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries and all U.S. states and territories.

As we evolve to meet the challenges of the future, we stand committed to the principles that have guided our organization for the last 40+ years. Our work continues to be grounded in research and science, strengthened by partnerships and focused on building the capacity of individuals, communities and countries to succeed.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

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