Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Corporate Services Support
Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.
Please note that due to Covid-19 outbreak, the start date of employment mentioned in the advert is tentative, subject to normal business of British High Commission. All recruitment campaigns will remain open for applications, we will progress the recruitment process as swiftly as possible and continue to review all applications, monitor progress and developments. We will be in touch with you for the interviews/ should there be further updates on the application, however given the circumstances, kindly expect some delay in response and please reach out to [email protected], if you have any further questions.
This is a fixed term position for a period of 1 year.
Main purpose of job:
To work closely with Post Management for the well-being of all staff at Post, including Country Based Staff (CBS), with primary function as advocate for and provision of support to UK-based staff and families (FCDO and Partners Across Government (PAGs) on family and community issues, principally in the areas of information gathering, welfare and communication.
Roles and Responsibilities:
Information gathering for UK-Based officers and their spouses/partners and families, on flexible deployment (including for those not yet at Post). To include (where applicable) information primarily on spouse/partner employment at Post; children’s education (through completion of separate HR School and Nursery Information Sheets of authorised schools at Post); a comprehensive information pack on childcare at post, feedback on adult education; career and training opportunities; single officer and foreign born spouse/partner issues; recreational facilities; social matters; and completion of Diplomatic Service Families Association (DSFA) Spouse and Partner Annual Employment Report.
Welfare at Post: welcoming all staff on posting/temporary duty/flexible deployment and accompanying families to ensure as smooth an integration as possible into the life of the Post community; following up to check that the settling in process is working; being a source of referral and support where questions, problems and difficulties arise; providing short Post community induction. CLOs are not expected to be medically trained and have no medical responsibility. However, they are expected to contribute to Post’s medical emergency planning.
Advocate for UK-based staff and families in addressing issues of importance with Post Management, including as their representative on Post Management Boards, evacuation/contingency planning and housing committees, and as the chief link between Post and DSFA in London.
Communicating effectively on community and social matters across Post to all staff and receive notification of staff arrivals/departures. The CLO should participate in the: Post Housing Committee; Evacuation and Contingency Planning; Post Amenity and Club Committee. The CLO should advertise details of DSFA career support services and courses to eligible UK-Based spouses/partners at Post. CLO is expected to establish some form of communication for staff and spouses/partners across Post, such as a WhatsApp group, in accordance with the FCDO social media policy.
Information management of Post Welcome Pack, CLO homepage on Post’s Intranet/SharePoint site, input to update and review of Post Report and Fact Sheet; liaison with Estates Team on management of domestic equipment float. CLOs should be accessible and able to provide information in areas including pre-Posting information, spouse/partner employment at Post; child and adult education, childcare, recreation facilities and training opportunities.
Emergency Planning: the CLO must be aware of and involved in any Post contingency and evacuation plans. All CLOs should complete the Crisis Preparedness Management eLearning on GLO.
All the above tasks require the CLO to have strong links with senior management, relevant FCDO departments and the DSFA’s London office.
What we want from you?
- Be a “people person” with a positive outlook on life who has a track record of successful adaptation to life in Dhaka;
- Be able to combine friendliness, approachability and empathy with resilience and discretion;
- Be a good communicator, who has a good knowledge of Dhaka and how to get the best from it;
- Be a self-starter and able to work independently;
- Have strong interpersonal skills and a strong sense of maintaining confidentiality – the successful candidate may be the recipient of sensitive or confidential information from Post management, staff and/or families. Complete confidentiality must be maintained at all times;
- Have good IT skills.
Level of language required: Expert
Minimum of GCSE education or equivalent and proven competency in IT.
Seeing the Big Picture, Making Effective Decisions, Leading and Communicating, Delivering at Pace
1 November 2021
Fixed Term, Full-time
South Asia & Afghanistan
British High Commission
15 January 2021
For BHC candidates, the Country Based Staff BHC Terms & Conditions will apply. For other than BHC candidates the basic salary will be BDT 79,347 per month.
The successful candidate’s salary is flexible and will depend upon skills, experience and any other relevant factors.
The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.
Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.
This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCDO has anywhere across the globe. We are aiming to make it the best.
’Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’
Please note applications without (a) and (b) will not be considered.
A. Complete the Online Application Form
B. Complete the Motivation and Competency Segment in the Online Application Form
Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers, else the applications will not be considered.
We will accept only online applications by 1 Nov 2021 (latest by 23:55 hours BST).
Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.
To help us track our recruitment effort, please indicate on the application form /in your cover letter where (ngotenders.net) you saw this job posting.