Foreign, Commonwealth and Development Office (Consular Roles)
Consular
Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.
Please note that due to Covid-19 outbreak, the start date of employment mentioned in the advert is tentative, subject to normal business of British High Commission. All recruitment campaigns will remain open for applications, we will progress the recruitment process as swiftly as possible and continue to review all applications, monitor progress and developments. We will be in touch with you for the interviews/ should there be further updates on the application, however given the circumstances, kindly expect some delay in response and please reach out to if you have any further questions.
Main purpose of job:
Consular work in Pakistan provides a great opportunity to deliver one of the UK Government’s core priorities. A full-time high profile position offering the successful candidate the opportunity to develop case-handling and service delivery skills. The successful candidate will assist the Vice Consul in areas of complex consular casework including cases of detained British nationals and torture & mistreatment during custody.
Roles and Responsibilities:
- Day to day management of work related British nationals who are arrested and detained including prison visits, telephonic and written correspondence with their legal representatives, immediate family members and Consular colleagues back in London.
- Organising calendar of prison visits, including all administrative requirements, including handling of transfer of funds. Maintaining accurate and up to date records and case notes for all ongoing detainee cases following visits to prisons.
- Ensuring all reports by British Nationals of mistreatment are accurately recorded, reported and that the action identified is completed.
- Maintain an effective network of external stakeholders, relevant to the casework, to gain timely information and assistance for British nationals.
- During peak periods and absences, providing cover for the Consular officers working on forced Marriages, child welfare, deaths in suspicious circumstances and issuing emergency travel documents.
- Train for and be a member of the High Commission´s consular crisis response team
Language requirements:
Language: English
Level of language required: fluent (verbal and written)
Learning and development opportunities (and any specific training courses to be completed):
The successful candidate will undergo mandatory consular training and induction process.
Essential on arrival:
- Bachelor’s degree
- 1-2 years of customer service experience
- Good Communication skills (Fluent in spoken and written English and Urdu)
- Strong IT and organisational skills
- Effective team player
Desirable:
Customer Services
Changing and Improving, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace
31 December 2020
A2 (L)
Fixed Term, Full-time
41
36 months
South Asia & Afghanistan
Pakistan
Islamabad
British High Commission
1
94,862
1 February 2021
Salary Details:
For BHC candidates, the Local BHC Terms & Conditions will apply.
For other than BHC candidates, Basic Salary will be PKR 94,862.
The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.
Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.
This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCO has anywhere across the globe. We are aiming to make it the best.
To Apply:
Please note applications without (a), (b) will not be considered.
A. Complete the Online Application Form
B. Complete the Motivation Segment and competency based questions in the Online Application Form.
Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable). They should also inform their current line managers, and check for the eligibility clause if on probation, else the applications will not be considered.
Only online applications will be accepted by 31 Decemeber 2020, 23.55 PKT.
Please Note:
- Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
- Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
- The appointment will be subject to Police Verification and other checks including references, educational and professional.
Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. Incomplete applications will not be considered.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.
To help us with our recruitment effort, please indicate on the application form /cover letter where (ngotenders.net) you saw this job posting.