Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Estates
Main purpose of job:
The Estates Manager is a very important role in the effective management of the British High Commission office and the residences it uses to accommodate UK based staff. It is important that the post holder provides strong leadership to the Estates Officer and the maintenance team, and equally strong support to the Corporate Services Manager in the management of the Estate and in accounting for expenditure incurred in its running.
Roles and responsibilities
General responsibilities
Estates management
- Ensure housing is provided on arrival, prepared to a good standard and fully equipped, and in line with the FCDO local housing policy; disseminate the policy to staff before they arrive and respond
- Manage leases of HMG properties and renewing at appropriate times.
- Proactive and reactive maintenance and building works (and associated contract management)
- Support on Health and Safety issues (including building standards, work station assessments and fire wardens); ensure security company has up-to-date names of residents of properties and their contact numbers; ensure Residents have emergency numbers for security company and medical facilities, as well as key CSU personnel; organise regular testing of water supplies to residences and the office
- Reviewing state of furniture and housing packs
- Provide help desk assistance for works requests
- Prompting and reviewing instant feedback from customers of the estates/maintenance service
- Provision of evidence for KPIs in the first week of the month
- Completion and maintenance of Supplier authorisation forms and Distribution Sets for estates matter
Procurement and finance
- Advice on supplier selection, service level agreements and management.
- Approval of requisitions within approved limits
- Use of GPC for procurement under £3,000 in value, and of the local debit card
- Preparation of requisitions for goods and services under £25,000 in value
- Professionally recognised qualification in the field of Estates
- Professionally recognised qualification in Construction, Engineering, Quantity Surveying will be an added advantage
- Experience in Estates management
- Minimum 2 years’ management experience
- Strong organizational and management skills
- Experience in and time management to ensure services are delivered to UK quality standards.
- Excellent customer service, interpersonal and communication skills. Willingness to listen and respond to complaints, and resolve concerns from customers.
- Solution focused with a “can do” positive attitude.
- Good IT skills, including using word and excel and other software programmes.
- Strong staff management skills and able to effectively prioritise, with a proven ability to work under pressure with limited supervision.
- Skilled at working within a team-oriented, collaborative environment. Able to work effectively and supportively with colleagues, both individually and in teams.
- Keen attention to detail.
Seeing the Big Picture, Making Effective Decisions, Leading and Communicating, Delivering at Pace
17 December 2021
B3 (L)
Permanent
Africa
Malawi
Lilongwe
British High Commission
USD1,924.75
17 January 2022
Learning & Development
- Health and safety training
- Budget management training
- Fire Safety Manager training
Any Estates related training to be prescribed
Working Hours
Monday – Thursday 07:30- 12:00, 13:30 – 16:30
Friday – 07:30 – 12:30
Leave
25 working days per annum
- Please complete the application form in full as the information provided is used during screening.
- Please check your application carefully before you submit, as no changes can be made once submitted.
- The British High Commission will never request any payment or fees to apply for a position.
- Employees recruited locally by the British High Commission in Lilongwe are subject to Terms and Conditions of Service according to local employment law in Malawi.
- All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
- The responsibility lies on the successful candidate to;
- Obtain the relevant permit
- Pay fees for the permit
- Make arrangements to relocate
- Meet the costs to relocation
- The British High Commission does not sponsor visas/work permits except where it may be local practice to do so.
- Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
- Information about the Foreign and Commonwealth Office Competency Framework can be found on this link:https://www.gov.uk/government/publications/civil-service-competency-framework Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
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