View Vacancy – Estates Officer

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Foreign, Commonwealth and Development Office (Operations and Corporate Services)


Main purpose of job:

Organise with Estates Coordinator daily duties of the section, including maintenance and programmed / future projects within the Estate, providing the best possible service in accordance with FCDO rules, Accommodation Policy and Corporate Services Charter. Ensure correct tendering and procurement procedures, accurate forecasting, good maintenance, stock control/inventories and value for money for the management of the Estate.

Roles and responsibilities / what will the jobholder be expected to achieve?:

This is a key role in the busy Corporate Services Section supporting the Embassy Back Office. The Estates Officer will have both a managerial and administrative role in day-to-day operations.

The Estates Officer works directly with the Corporate Services Team, UK based and local staff, property owners and Head of the Residence to plan and execute the overall management of properties and services, ensuring a high-service level response, while complying with policy, timing and budgetary restrictions.

Within the main responsibilities, the Estates Officer will be required to:


  • Identify, evaluate and suggest works in our Estate and coordinate with the rest of the team.
  • Receive and answer phone calls/e-mails from customers with maintenance requests, including emergency calls. Organise repairs accordingly.
  • Control of the works request cycle (reactive and preventative maintenance) including originating, receiving and registering work requests; acknowledgement and delegating works to relevant suppliers.
  • Provide office maintenance services.
  • Take charge of the Estates mobile phone, answering and dealing with incoming calls and requests, during office hours.

Move in/move out process and Assets Control:

  • Deal with march in/out of all UK staff on arrival and departure.
  • Register information onto Pyramid, particularly properties/UK staff core data.
  • Inventories control, ensuring the correct labelling of items.
  • Dispose of all surplus furniture (office and residential).
  • Prepare properties for occupation/release; carry out any necessary works before officers arrive and after they leave, keeping a clear communication with customers and suppliers.
  • Liaise with moving companies.
  • Initiate property hunts to find appropriate accommodation that meets UK standards.


  • Ensure Post has an efficient and professional Agreed Supplier List with the Procurement Hub in Mexico. When necessary, widen suppliers’ network.
  • Raise requisitions and receive goods and services in Prism. Housekeeping of Purchase Orders.
  • Invoice processing. Deal with suppliers’ queries on payments. Suppliers’ set up.
  • Account for own Global Procurement Card expenditures.
  • Procure, record in Post inventory and supply residential/office furniture that complies with UK Health and Safety Standards.
  • Purchase of general suppliers in shops and/or online.
  • Tender and manage Estates term contracts.
  • Imprest holder.


  • Prepare and monitor Estates forecast.
  • Participate in Mid Term Financial Planning exercise.

Other duties:

  • Be an active member of the Post Housing Committee (PHC) and participate in Health and Safety Committee, acting as note taker when required.

Resources managed (staff and expenditure):

Corporate Services imprest holder of ARS 20,000, approximately.

  • Experience in procurement;
  • Customer service;
  • Project management;
  • Negotiation;and
  • Dealing with suppliers.

Language requirements:

Language: Spanish and English (proficient in spoken and written English and Spanish). 

Skills: People skills are the most important requirement for this position. More specific people skills encompass:

  • The ability to communicate well with customers and with other team members;
  • A polite, friendly and tactful manner, when handling complaints or enquiries or solving problems;
  • Administrative, organisational and project management skills;
  • The ability to work under pressure and prioritizing;
  • Good teamwork skills.

The Estate Officer should be effective at problem solving, detailed oriented, proactive, self-starter, innovative, good at multitasking, flexible and have the ability to adapt to changing work conditions, and resilient.

  • 2-3 years of work in similar positions are required;
  • Experience in managing properties, buildings or facilities management;
  • Good command of Microsoft Office tools and Internet.

Collaborating and Partnering, Delivering Value for Money, Managing a Quality Service, Delivering at Pace

6 December 2020

A2 (L)

Full-time, Permanent


Latin America and Spanish speaking Caribbean


Buenos Aires

British Embassy


25 January 2021

Must have the legal status to live and work in Argentina.  The British Embassy Network offers a strong benefits package.  This package includes generous vacation and leave time, flexible working patterns (dependent upon position), and an enriching learning and development opportunities.

Learning and development opportunities:

The FCDO and the Embassy offers a wide range of high-quality development opportunities in different topics.

Working patterns:

Standard working time is 35 hours per week: Monday to Thursday 0900-1730 with 1 hour for lunch, Fridays 0900 – 1400.

Under the current circumstances, the British Embassy allows remote working. However, the position requires working from the office as needed, monitoring the Office and Residence buildings, visiting properties, warehouses, meeting suppliers and landlords, shops, etc.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

To help us with our recruitment effort, please indicate on the application form /cover letter where ( you saw this job posting.

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