View Vacancy – Fiscal Crime Liaison Office Manager (43/20 PTA)

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

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FCLO (Fiscal Crime Liaison Office)

Main purpose of job:

The British High Commission in Pretoria, South Africa, is part of a world-wide network, representing British political, economic and consular interests overseas and is now looking to recruit a full-time Office Manager for the HM Revenue & Customs (HMRC) Fiscal Crime Liaison Office (FCLO) in the High Commission. The FCLO’s role is regional covering approximately thirty countries in South and Eastern Africa.

HMRC is the UK’s tax and customs administration. HMRC is responsible for collecting tax revenue on behalf of the UK government, making sure that money is available to fund the UK’s public services and for helping families and individuals with targeted financial support. HMRC is also charged with closing the tax gap and reducing avoidance and evasion. 

Reporting to the HMRCs FCLO, the jobholder will play a pivotal role in facilitating the flow of data between UK-based investigators and key partners within the East and Southern Africa law-enforcement community. The post is based in Pretoria, and may involve travel throughout South Africa and sometimes within the region covered by the FCLO. 

The main purpose of the job is to support and assist the FCLO in achieving their objectives as set by HMRC and in maintaining and strengthening the relationship between host agencies and HMRC. This involves providing essential operational support to the FCLO’s work in respect of the pursuit of criminal finances and other assets; and reducing threats to UK tax regimes from organised crime, tax avoidance and evasion.  This is an operational support role and falls within the “Operational Delivery Profession”. 

The successful candidate will need to demonstrate excellent organisational skills, and a practical approach to multi-tasking and problem solving, as well as the ability to quickly grasp complex, technical issues. They will develop an understanding of HMRC strategic priorities on fiscal crime and how we are working to promote them within country.

The appointment calls for a high level of integrity, initiative and personal organisation. Additionally a high level of discretion with regard to the work performed by the FCLO office and partners is essential. 

The Liaison Office is fully committed to the professional development and training of its staff.

Roles and responsibilities:

Assisting the Liaison Officer in gathering relevant information from a wide range of sources; disseminating this information in an accurate and timely manner via clear and concise reports to UK colleagues or via official letters to East and Southern Africa Law Enforcement Agencies. Prioritising their workload against case priorities and being mindful of the relevant requirements of UK an host (South Africa, and East and Southern Africa) legislation.

Dealing with senior officials from all levels of government in a professional manner and travel in South Africa and sometimes abroad if required for official meetings.

Conduct Office Administrative duties under the instructions of the FCLO and in accordance with policy and standard operating procedures. Duties include:

  • Record management
  • Vehicle management
  • Maintaining office accounts – Paying of invoices, reconciling expense claims and inputting data on accounts spread sheet.
  • Maintenance of the asset register and gifts and hospitality register
  • Research and analysis open source material (Tier 1) and media reporting to identify anything relevant to the FCLO.

Maintain oversight of regional projects as required including supporting, monitoring and evaluating their impact, monitoring budgets to ensure value for money and producing narrative reports to deadlines.

Compile verbal and written briefings as directed, including regular monthly management reporting. 

Office and operational management, including planning travel

Liaise with other departments in the High Commission including Corporate Services department on all office management matters.

Compiling data from different sources and drafting replies for further development.

Manage team email inbox and ensure records both manual and digital are kept up to date and accurate

The successful candidate will require access to the HMRC and FCDO’s networks and a specific managed attribution Internet open source research solution (to be rolled-out). 

Resources managed

Office accounts and physical resources, including vehicles and IT.

Regional projects.

  • The successful candidate must be fully competent in the use of Microsoft Office tools, specifically.
  • Fluent oral and written in English
  • A minimum of 3 years of relevant work experience, including evidence of engaging stakeholders, customers and partners at all levels;
  • Project management experience;
  • Excellent IT skills – advanced skills in MS products & interrogation / maintenance of databases are desirable;
  • Ability to process and understand large amounts of data and information; turning this it into concise and accurate reports;
  • Strong interpersonal and communication skills and confidence in dealing with senior level people;
  • Constructive, positive and service orientated attitude;
  • Experience of working in an area with a high level of personal responsibility and has a track record of being accountable for own actions / decisions;
  • Excellent organisational skills, especially for document and record management;
  • Ability to work with minimal supervision and to prioritise workloads where required;
  • Ability to respect the confidentiality of work issues and understands the personal and professional consequences of lapses in security; and,
  • Flexible approach to work and travel; this may occasionally include travel at short notice, working weekends and on public holidays.
  • Full Driving Licence 

Language requirements:

Language: English

Level of language required: Fluent Oral and Written 

  • Working in similar position or previous relevant experience of working with UK Government would be an advantage

Collaborating and Partnering, Managing a Quality Service, Delivering at Pace, Engaging Internationally

30 November 2020

B3 (L)

Fixed Term

24 months


South Africa


British High Commission

R 23,997.87

11 January 2021

Learning and development opportunities: 

The FCLO Office is fully committed to the professional development and training of its staff.

There are some specific training courses that are relevant to the role and the successful candidate will be supported in undertaking these.

The British High Commission pays in full for the Key Care Plus option on Discovery Health for staff including spouses/partners and dependants.

  • Once you have successfully completed your probation the British High Commission will contribute 9% of your monthly salary to a Provident Fund.
  • Annual leave entitlement of 25 days
  • Working hours per week of 36.5



Working patterns:

While there may be an element of flexible work it will be expected that the candidate will perform core business hours.

The job holder may be required to travel within and outside of South Africa. Some work (including travel) will be required during the evenings and occasionally weekends, for which time off in lieu or overtime (where applicable) will be given.

Security clearance required:

Please note: The role will involve access to and handling of classified or sensitive information. All applicants must therefore be able to achieve the UK’s SCE level of security clearance or already hold it.  Candidates that are not able to do so will not be able to take up post.

Because of the security clearance requirement mentioned above, only nationals of the following countries are eligible to apply:  UK, EU, EEA, Canada, Australia, USA, New Zealand

Successful candidate required to start on the 11th January 2021.

The contract is for two years with the possibility of extension.

Employees recruited locally by the British High Commission in South Africa are subject to the Terms and Conditions of Service according to local employment law in South Africa, as interpreted by the FCDO.

  • Please complete the application form in full as the information provided is used during screening.
  • Please check your application carefully before you submit, as no changes can be made once submitted.
  • The British High Commission will never request any payment or fees to apply for a position.
  • Employees recruited locally by the British High Commission in Pretoria are subject to Terms and Conditions of Service according to local employment law in South Africa.
  • All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. 
  • The responsibility lies on the successful candidate to;
  • Obtain the relevant permit
  • Pay fees for the permit
  • Make arrangements to relocate
  • Meet the costs to relocation 
  • The British High Commission do not sponsor visas/work permits except where it may be local practice to do so. 
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: Please note:  AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
  • Reference checking and security clearances will be conducted on successful candidates.
  • Please log into your profile on the application system on a regular basis to review the status of your application.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

To help us with our recruitment effort, please indicate on the application form /cover letter where ( you saw this job posting.

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