Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Learning and Development
The British Embassy Madrid has a vacancy for a Learning and Development (L&D) Designer (Data and Analysis) to support the Foreign, Commonwealth and Development Office’s (FCDO) Data-driven Diplomacy and Development team and the International Academy. The role is a fixed-term contract of 1 year.
The purpose of Data-driven Diplomacy and Development is to help all staff across the FCDO give better advice, make better decisions, improve delivery, be more influential and achieve better results by using good data and analysis. Part of this work focuses on developing L&D in support of the FCDO’s ambition to be ‘best in class’ at using evidence, data and digital to inform our policy and our action.
The International Academy (IA) provides innovative and creative learning solutions to meet the needs of over 17,000 staff working internationally across the FCDO. The IA’s goal is to provide professional learning and development that builds expertise and agility to enable Her Majesty’s Government of the United Kingdom of Great Britain and Northern Ireland (HMG) to be a world leader at operating internationally.
This role is based in the IA’s Learning Design Team (LDT) and will involve working in partnership with a range of stakeholders to lead the design and development of a new foundation level data and analysis curriculum, for non-specialists. The key to this role will be the ability to quickly develop strong relationships with important stakeholders, gain a deep understanding of their aims and objectives and work with them to co-create the curriculum at pace.
You will have experience of designing L&D solutions to develop knowledge and skills related to sourcing, analysing, evaluating and presenting data for a diverse workforce. You will also have extensive experience in leading and managing projects, often single-handedly, along with strong instructional design and development expertise.
The role will evolve in accordance with the development of the curriculum, so the successful incumbent should expect to be flexible and adaptable to changing priorities, including working across teams. The role will require occasional international travel.
This job can be based in Madrid or Dubai. If you are interested in applying to more than one location, you should submit an application for each on https://fco.tal.net/candidate by searching the name of the location you are interested in and click on “Apply”.
Roles and Responsibilities
Work with stakeholders to:
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Lead on the strategic design of a foundation level data and analysis curriculum that will promote a consistent and effective data literate culture in the organisation.
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Proactively lead and influence stakeholders on appropriate digital and non-digital options within the curriculum.
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Develop engaging and innovative learning experiences and products; apply modern learning and instructional design theories, practice and methods to your work.
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Research, curate and develop appropriate content that aligns to the curriculum outcomes in collaboration with subject matter experts; edit and redraft complex language to enhance uptake, retention and transfer; write effective storyboards, instructional text, audio and video scripts.
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Build effective e-learning products using authoring tools such as Articulate 360; support the development of digital assets such as videos, podcasts and infographics.
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Work with the evaluation team to develop an appropriate evaluation strategy for the curriculum and products within it; ensure continuous improvement through data-driven analysis of user needs, behaviours and preferences; support stakeholders to carry out user-testing and evaluation using target audience groups and revise the design and products based on the evidence.
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Practically apply effective project management and design methodologies such as agile and design thinking to your work; work effectively in a global and virtual project team to ensure quality and timely delivery of shared objectives and project outcomes.
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Minimum 5 years in an L&D design and delivery context, either public or private sector.
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Experience of designing L&D solutions or materials to develop knowledge and skills related to data and analysis.
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Professional qualification in L&D or equivalent.
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Significant experience in an L&D consultative or business partnering role; the ability to build and maintain trusted and credible relationships with key stakeholders quickly.
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Demonstrable experience of instructional design theories and models and their practical application; experience of design thinking and user experience (UX); ability to identify the best learning delivery formats for a specific set of learning outcomes.
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Demonstrable ability to produce innovative learning design solutions; comfortable using authoring tools such as Articulate Rise and 360, gomo, Captivate or equivalent.
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Significant experience of leading and working with agile projects; ability to lead end-to-end learning solution delivery.
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Proven ability to work on multiple project elements simultaneously in an environment of high activity, competing priorities, and time pressure.
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Highly organised, detail oriented with an openness to new ideas and creative approaches to problem solving.
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IT literate and well versed in the use of Microsoft Office applications (Word, Excel, PowerPoint, and Teams).
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Excellent communication skills in English, both verbal and spoken. Able to express ideas and messages clearly and concisely, both orally and in written communication (C2 level according to Common European Framework of Reference for Languages*).
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Experience of using Adobe Creative cloud applications; excellent visual and creative communication skills; ability to design infographics, work with images, record and edit audios and videos.
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Knowledge of Learning Management Systems (LMS) and ability to package, test and launch digital products.
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Experience of working remotely or in a global role.
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Experience of working in a multi-cultural environment.
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Professional qualification in the use of technology in learning.
Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Delivering at Pace
15 December 2021
C4 (L)
Fixed Term, Full-time
37.5
12 months
Europe, Eastern Europe & Central Asia
Spain
Madrid
British Embassy
1
EUR
55,009.83 Yearly gross
1 February 2022
This is a full-time fixed term contract for one year. The working hours are 37.5 hours per week.
The successful candidate is subject to a confirmation of a background check, security clearance and the successful completion of a probationary period.
The successful candidate will be enrolled in the Spanish Social Security Scheme and will therefore not be entitled to any gratuity from the Embassy based on gross annual salary.
The Embassy is a Diplomatic Mission with tax exempt status and does not collect taxes for other States. Employees are fully responsible for payment of income tax at the legally required rate. Staff recruited locally by the British Embassy in Spain are subject to terms and conditions of service according to local Spanish employment law.
Visa/work permit requirements: Candidates must currently hold the independent right to live and work in Spain and be prepared to ensure that right remains throughout the scope of the contract. Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.
Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
FCDO does not pay for travel related expense incurred in interviews (including Security Check) or accept any financial risk, including cancelation or reschedule costs. The FCDO will not meet the costs connected with relocation if offered a position.
*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.
To help us track our recruitment effort, please indicate on the application form /in your cover letter where (ngotenders.net) you saw this job posting.