Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Learning and Development
Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.
Main purpose of job:
The British High Commission New Delhi/Mumbai has a vacancy for a Learning and Development (L&D) Officer (Content design) under the Foreign, Commonwealth and Development Office’s (FCDO) International Academy (IA) on a fixed-term contract of 1 year.
The IA provides innovative and creative learning solutions to meet the needs of over 17,000 staff working internationally across the FCDO. The IA’s goal is to provide professional learning and development that builds expertise and agility to enable Her Majesty’s Government of the United Kingdom of Great Britain and Northern Ireland (HMG) to be a world leader at operating internationally. The IA has teams based across HMG’s overseas network and in the UK.
We are looking for an individual with excellent content design and development skills gained in an L&D context who can develop high-quality, accessible and engaging digital content across multiple learning projects. You will make complex content understandable to different audiences and ensure it is aligned to specific learning outcomes and instructional design theories. You will be detail-oriented, with an excellent command of English and the ability to bring content to life in an engaging way.
This is an exciting new role that will evolve as the IA continues to mature. The successful incumbent should expect to be flexible and adaptable to changing priorities, including working across teams. The role will require occasional international travel.
Roles and responsibilities:
Work with IA team members on a range of learning design projects to:
- Contribute to the development of high-quality digital learning products for the IA and wider FCDO
- Script and edit content storyboards, instructional text, audio and video scrips that align to identified outcomes; redraft complex language into Plain English to enhance uptake, retention and transfer
- Design and develop content for digital assets such as ebooks, job aids or learning journals
- Apply appropriate content standards, style guidelines and WCAG2.1 accessibility standards to your work
- Build e-learning products using authoring tools such as Articulate Rise
- Perform quality checks and reviews of content and digital products to ensure high standards; review user testing feedback and provide suggestions for product improvement
- Engage with all project stakeholders; build strong relationships with colleagues and positively promote the brand of the IA
Language requirements:
Language: English
Level of language required: Fluent with excellent written skills
Essential on arrival:
- Experience of designing digital content in an L&D design and delivery context (either public or private sector).
- Excellent communication skills in English; ability to express ideas and messages clearly and concisely, both orally and in written communication.
- Proven ability to write and edit high-quality digital content aligned to specified learning outcomes; experience of working with subject matter experts to elicit, structure and review content.
- Proven ability to work on multiple projects simultaneously in an environment of high activity, competing priorities, and time pressure.
- Ability to bring a flexible and creative approach to your work.
- Highly organised, detail-oriented with an openness to new ideas and creative approaches to problem solving.
- IT literate and well versed in the use of Microsoft Office applications (Word, Excel, PowerPoint, and Teams).
Desirable:
- Professional qualification in L&D (e.g. CIPD, ATD, or equivalent).
- Awareness of instructional design theories and their practical application, agile, design thinking and WCAG2.1 guidelines
- Awareness of a range of digital authoring tools such as the Articulate 360 suite, Camtasia, Captivate or other.
- Experience of working remotely or in a global role.
Changing and Improving, Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Delivering at Pace
15 December 2021
B3 (L)
Fixed Term
40
12 months
South Asia & Afghanistan
India
Mumbai, New Delhi
British High Commission
1
INR
INR 67,767 per month plus 12% provident fund and 6% Special Allowance
1 February 2022
Salary Package:
BHC candidates, the Local BHC Terms & Conditions will apply.
For other than BHC candidates, Basic Salary will be INR 67,767 per month plus 12% provident fund and 6% Special Allowance/Superannuation Fund.
Additionally the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family.
No relocation or any other related costs or assistance will be provided. Notional tax will be deducted if you are not liable to pay local tax.
Please note – BHC does not deduct tax at source and employees are required to ensure that any requirements of local income-tax law are complied with in full. Employees who are not liable to pay local income tax on their Mission salary, eg. Some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.
The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.
Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.
This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCDO has anywhere across the globe. We are aiming to make it the best.
Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’
To Apply:
Please note applications without (a) and (b) will not be considered.
A. Complete the Online Application Form
B. Complete the Motivation and Competency Segment in the Online Application Form
Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers, else the applications will not be considered.
We will accept only online applications by 15 December 2021 – 23:55 hours IST).
Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission.
Please note – Provident Fund Transfer in and out from EPFO is not possible as BHC PF is managed by a private PF trust governed by Indian Income Tax Act, 1961. The staff still has the option to transfer out and in from a privately held PF trust which are not governed by EPFO.
Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.
To help us track our recruitment effort, please indicate on the application form /in your cover letter where (ngotenders.net) you saw this job posting.