Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Learning and Development
Note: All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.
Main purpose of job:
The British High Commission New Delhi/Mumbai has a vacancy for a Learning and Development (L&D) Officer (Content design) under the Foreign, Commonwealth and Development Office’s (FCDO) International Academy (IA) on a fixed-term contract of 1 year.
The IA provides innovative and creative learning solutions to meet the needs of over 17,000 staff working internationally across the FCDO. The IA’s goal is to provide professional learning and development that builds expertise and agility to enable Her Majesty’s Government of the United Kingdom of Great Britain and Northern Ireland (HMG) to be a world leader at operating internationally. The IA has teams based across HMG’s overseas network and in the UK.
We are looking for a creative individual with technical design skills and an eye for detail. Your background in digital and multimedia design will ensure you can quickly support with the design and development of engaging and interactive multimedia assets and e-learning products.
This is an exciting new role that will evolve as the IA continues to mature. The successful incumbent should expect to be flexible and adaptable to changing priorities, including working across teams. The role will require occasional international travel.
Roles and responsibilities:
Work with IA team members on a range of projects to:
- Contribute to the development of high-quality digital learning products for the IA and wider FCDO
- Support the design and development of multimedia/digital content including infographics, icons, images, ebooks, podcasts, audios and videos using the Adobe Creative Cloud Suite
- Support the development of e-learning products using authoring tools such as Articulate 360 (Storyline and Rise) and gomo, or others
- Understand and apply appropriate style, branding and WCAG2.1 accessibility standards to digital products
- Perform quality checks and reviews of digital products to ensure high standards; review user testing feedback and provide suggestions for product improvement
- Engage effectively with all project stakeholders; build strong relationships with colleagues and positively promote the brand of the IA
- Stay up to date with best practices and new tools within the multimedia and digital space and share these with the team
Language requirements:
Language: English
Level of language required: Fluent
Essential on arrival:
- Experience in a Multimedia or Digital Developer, Graphic Designer, e-learning Developer role or equivalent
- Proven experience in producing creative digital and multimedia content for learning purposes, including infographics, icons, images, ebooks, podcasts, audios, videos and animations
- Skilled in digital tools, such as Camtasia or the Adobe Creative Cloud applications
- Comfortable working with digital authoring tools such as Articulate Rise, Storyline, Captivate or equivalent
- Ability to work on multiple concurrent projects; flexibility to adjust to changing priorities and tight deadlines
- Ability to bring a creative approach to your work
- Highly organised, detail-oriented with an openness to new ideas and creative approaches to problem solving
- Excellent communication skills in English; ability to express ideas and messages visually
- IT literate and well versed in the use of Microsoft Office applications (Word, Excel, PowerPoint, and Teams).
Desirable:
- Professional qualification in multimedia, digital or graphic design
- Basic understanding of modern learning theories and their practical application; agile, design thinking and user experience, WCAG2.1 guidelines
- Experience of working remotely or in a global role
Changing and Improving, Making Effective Decisions, Leading and Communicating, Collaborating and Partnering, Delivering at Pace
17 December 2021
B3 (L)
Fixed Term
40
12 months
South Asia & Afghanistan
India
Mumbai, New Delhi
British High Commission
1
INR
INR 67,767 per month plus 12% provident fund and 6% Special Allowance
1 February 2022
SALARY PACKAGE:
BHC candidates, the Local BHC Terms & Conditions will apply.
For other than BHC candidates, Basic Salary will be INR 67,767 per month plus 12% provident fund and 6% Special Allowance/Superannuation Fund.
Additionally the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family.
No relocation or any other related costs or assistance will be provided. Notional tax will be deducted if you are not liable to pay local tax.
Please note – BHC does not deduct tax at source and employees are required to ensure that any requirements of local income-tax law are complied with in full. Employees who are not liable to pay local income tax on their Mission salary, eg. Some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.
The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance.
Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment.
This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCDO has anywhere across the globe. We are aiming to make it the best.
Note : All applicants are required to mandatorily fill the complete online application form including the employment and educational details, motivational segment and the competency based questions. We will be thoroughly reviewing the application forms only for all the required details. Forms that are incomplete in any respect will not be considered while shortlisting for the next stage.’’
To Apply:
Please note applications without (a) and (b) will not be considered.
a) Complete the Online Application Form
b) Complete the Motivation and Competency Segment in the Online Application Form
Internal candidates applying for this position need to upload their appraisal forms for the previous 2 years (if applicable) and also inform their current line managers, else the applications will not be considered.
We will accept only online applications by 17 December 2021 – 23:55 hours IST).
Please note that all the applicants will be required to strictly adhere to the security guidelines for British High Commission.
Please note – Provident Fund Transfer in and out from EPFO is not possible as BHC PF is managed by a private PF trust governed by Indian Income Tax Act, 1961. The staff still has the option to transfer out and in from a privately held PF trust which are not governed by EPFO.
Applicants who do not have the required qualification & experience should kindly abstain from applying, as their applications will not be considered.
Only shortlisted candidates will be contacted and no telephone enquires will be dealt with.
The appointment will be subject to Police Verification and other checks including references, medical, educational and professional.
We welcome all applications irrespective of age, race, colour, gender, disability, sexual orientation, religion, belief or creed. We are also open to applications from people who want to work flexibly.
To help us track our recruitment effort, please indicate on the application form /in your cover letter where (ngotenders.net) you saw this job posting.