View Vacancy – Residential Estates Assistant

The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Foreign, Commonwealth and Development Office (Operations and Corporate Services)


The British Embassy in Amman is seeking a highly motivated and enthusiastic individual for the position of Residential Estates Assistant, Grade – A1 (L).

Purpose of the job:

Working as a member of the British Embassy Amman’s Corporate Services Team and taking direction from the Residential Estates Manager, you will be responsible for providing high quality assistance and support services to the Residential Estates Team. Your role will bring you into contact with staff at all grades and you will need to ensure that you remain customer focussed and responsive at all times.

Main Responsibilities:

  • Be responsible for the payment of residential properties rents on Prism
  • Processing of specific GPC card invoices on Prism
  • Be responsible for purchasing, maintaining and storing Float supplies in line with demand
  • Be responsible for delivering float to properties, arrange float (including packing/unpacking boxes, making beds, arranging kitchen cupboards).
  • Receive carpets and curtain requests for residential properties.  Process these orders, monitor progress and facilitate delivery once made.
  • Process JIRPAC (Furniture Store Contractor) invoices
  • Taking daily instructions and tasks from the Residential Estates Manager or other members of the Estates Team as necessary.
  • Covering the work of the other team members when they are away.
  • Have overall responsibility of the Embassy furniture store; creating an inventory and up-dating it as and when necessary, maintaining cleanliness standards and tidy practices.

Key Competencies and Required Skills:

  • Managing a Quality Service – Effectiveness in this area is about being organised to deliver service objectives and striving to improve the quality of service, taking account of diverse customer needs and requirements.
  • Delivering at Pace – Effectiveness in this area means focusing on delivering timely performance with energy and taking responsibility and accountability for quality outcomes.
  • Delivering Value for Money – Involves the efficient, effective and economic use of taxpayers’ money in the delivery of public services.  It means seeking out and implementing solutions which achieve the best mix of quality and effectiveness for the least outlay.
  • Demonstrating Resilience – This is about helping our people to build resilience in international roles, supporting their ability to adapt to working in difficult and varied international environments and to bounce back from crises and setbacks in these contexts.


  • Fluent communication skills in English and Arabic language (both written and spoken, this will be tested)
  • Up to 2 years of experience in a similar role
  • Bachelor’s degree or other professional qualification in a related field
  • Strong organisation skills
  • Self-starter, comfortable with strategy and delivery with minimal support
  • Valid driving license                     


  • NA

Delivering Value for Money, Managing a Quality Service, Delivering at Pace, Demonstrating Resilience

5 November 2020

A1 (L)

Part-Time, Permanent


Middle East & North Africa



British Embassy



1 December 2020

Working Hours and Remuneration: 

The position is part-time, at 18.5 hours a week with considerations of flexibility but will need to agree terms with the Line Manager.

Pay is on the Embassy A1 (L) scale, with a salary of JOD 392.50 per month. Please note that your salary will be paid gross and you are expected to comply with your tax obligations through completion of a tax return to the local authorities.  If exceptionally you are not liable to pay Jordanian tax, you will receive a net salary which is minus the deduction of an equivalent level of local tax.  Further information on this will be given to candidates at interview if necessary.

The package includes a good level of health insurance and a friendly, English-speaking work environment. We offer opportunities to develop professional skills through our Learning & Development offer. Leave entitlement is 25 days plus and 14 public holidays (on pro rata basis).


If you are selected for this position, we will be able to employ you as long as you:

  • Receive the appropriate level of standard security clearance;
  • Have (or be willing to obtain) the right to live and work in Jordan. Candidate’s residence permit and work permit, and the expense to obtain them, will be their own responsibility.

To Apply: 

Interested candidates must attach the following documents when applying online.

  • A covering letter
  • An updated Curriculum Vitae (CV)

** (Your application must also include examples of when you have demonstrated the competencies outlined above in the cover letter. Applications that do not include this information will not be considered.).


All applications must be received before 23:55 (Local Time) on 05 November 2020.


Applications received after the stated deadline will not be considered.

Due to the large amount of applications we receive only those shortlisted for interview/assessment will be contacted.

Internal candidates must inform their supervisor before they apply to a different position. 

The start date mentioned in the advert is an assumed start date and the successful candidate will be required to undergo security-vetting procedures.  Any offer of employment will be subject to the candidate achieving suitable clearances and reference checks.

Staff recruited locally by the British Embassy are subject to terms and conditions of service according to local labour law.


The British Embassy Amman is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.

Please be aware that you will only be able to apply to vacancies for Local Staff roles with the British Government through this official site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official site. If you complete and send an application through any other site, we will not receive it.

To help us with our recruitment effort, please indicate on the application form /cover letter where ( you saw this job posting.

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